Verkada

Each Verkada camera is architected to automatically connect to the Verkada cloud via a secure bidirectional communication channel to: 

Upload footage, archives, screenshots and thumbnails, plus alerts on certain event criteria (camera offline/online, Person of Interest, motion, tamper, crowds). 

Download firmware and update settings from Verkada Command (such as optical zoom and security enhancements).

1. Upload footage, archives, screenshots and thumbnails, plus alerts on certain event criteria (camera offline/online, Person of Interest, motion, tamper, crowds). 
2. Download firmware and update settings from Verkada Command (such as optical zoom and security enhancements).

In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/969031575/1034e0a4b2cd933f4ee7a7c8/Cameras_icon.png?expires=1734912000&amp;signature=629737fb060a746c89aa9d8589261f6c3d3b138162f8f5aa42e467a2d8b3a1d2&amp;req=fSYuFsp%2FmIZaFb4X1HO4gTYN9UeG20XvbCCXTCyevCR01RsvDAs0g6tWVu5K%0A" width="25" alt="">.

Select a camera site and below the video player, click Settings<img src="https://downloads.intercomcdn.com/i/o/940951795/577f833738a72d6b6faa816b/SettingsIcon.png?expires=1734912000&amp;signature=6b0ae5b70ecabe95c15369f07b9d3650624c1e740b6147c74037c891b06c39d7&amp;req=fSQnH8x%2FmohaFb4X1HO4gYTVScihi1csJDNzcxWlGCpD46njAhMUXcIsaoVV%0A" width="25" alt="">.

On the General page, you can view general camera settings information, such as time zone, serial number, model, storage, and so on.

1. In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/969031575/1034e0a4b2cd933f4ee7a7c8/Cameras_icon.png?expires=1734912000&amp;signature=629737fb060a746c89aa9d8589261f6c3d3b138162f8f5aa42e467a2d8b3a1d2&amp;req=fSYuFsp%2FmIZaFb4X1HO4gTYN9UeG20XvbCCXTCyevCR01RsvDAs0g6tWVu5K%0A" width="25" alt="">.
2. Select a camera site and below the video player, click Settings<img src="https://downloads.intercomcdn.com/i/o/940951795/577f833738a72d6b6faa816b/SettingsIcon.png?expires=1734912000&amp;signature=6b0ae5b70ecabe95c15369f07b9d3650624c1e740b6147c74037c891b06c39d7&amp;req=fSQnH8x%2FmohaFb4X1HO4gYTVScihi1csJDNzcxWlGCpD46njAhMUXcIsaoVV%0A" width="25" alt="">.
3. On the General page, you can view general camera settings information, such as time zone, serial number, model, storage, and so on.

Below is a general comprehensive list of camera settings you can configure: 

High Gain Mode is currently only supported on these camera models:

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Need more help? Contact <a href="https://www.verkada.com/contact/" rel="nofollow noopener noreferrer" target="_blank">Verkada Support</a>.

Category	Settings
General	Site Name Location Notes Time Zone Serial Number Model Earliest Available Video Firmware Local IP MAC Address Reboot Device Schedule Firmware Updates Audit log Device Log (Legacy)
Device	Video Codec Onboard Retention HQ Video Quality Orientation High Gain Mode* Low Bandwidth Mode Timelapse RTSP Autofocus Identify Camera IP Delete Device Onboard Retention Audio
Events	Motion Events Crowd Events Tamper Events Manage Alerts
Privacy	Data Storage Location Privacy Regions
Analytics	People History Vehicle History
Backup	Cloud Backup

View general camera settings

Configure camera settings