Verkada security cameras offer comprehensive video surveillance solutions and deliver reliable monitoring capabilities for enhanced safety and security.

Sites are the logical way of grouping and managing devices within your Command organization. Site-level permissions make managing and viewing your devices easier. See Manage Your Sites and Subsites for more information on site creation and management.

Cameras can be added from the Devices page or directly from a site. You can see a camera's video stream once you’ve added it to Command and connected it to the internet. See Add a Device to Your Command Account for more information.

You can edit general settings from a camera's settings page to make the camera more recognizable, such as changing the name and location. You can also enable more advanced settings, such as cloud backup, audio, etc., to better suit your security needs. See View and Edit Camera Settings for more information on configuring camera settings.

Most Verkada cameras support people, face, and vehicle analytics. Analytics need to be enabled in the camera's settings before the results populate on the camera page and before you can set up most motion-based alerts. See People Analytics and Vehicle Analytics for more information.

Every camera you manage in Command needs a license. Verkada licensing is applied for each Command organization, and the licenses co-term to a single expiration date. Your licenses may have been automatically added if you claimed your devices via order number. Otherwise, manually add the licenses from the Admin page. See Manage Your Licenses for more information on adding and managing licenses.

Refer to the camera's setup guide for mounting instructions.

Verkada cameras use Power over Ethernet (PoE) for power and communication over the LAN. In most cases, cameras will need to connect directly to a standard switch. PoE injectors can be used when a PoE switch is not available. See Camera Power Requirements for the power requirements of your specific camera model.

Your camera will run an automatic firmware update once connected to the internet indicated by a flashing orange LED on the front of the camera. This typically takes about 3–5 minutes; see Camera LED Status Indicators for troubleshooting steps if the LED does not turn solid blue within this time.

Verkada cameras are designed to be plug-and-play. However, if your environment includes a firewall with custom rules and policies, you may need to make some configuration changes to get your cameras connected to the cloud. See Camera Network Settings for more information.

Your internet speed requirements will depend on the number of cameras at your location. While Verkada cameras store video data locally in on-camera storage, they require an internet connection to send metadata to the cloud. Viewing video through the cloud, archiving video, or using other advanced features will increase bandwidth usage.

See Bandwidth Consumption & Uplink Requirements for the bandwidth requirements of your specific camera model.

Verkada Command allows you to receive push, email, and SMS alerts for events generated in your organization. The in the bottom left of Command takes you to the Alerts page where you can set up and manage alerts. Camera events include motion detection, loitering detection, online status, and more. See Events and Alerts and Configure Camera Event Alerts for more information on camera events and creating alerts.

Need more help? Contact Verkada Support.