The Verkada AD31 Door Reader indicates its current status by changing the color and pattern of its LED light. This article enumerates all possible LED statuses and describes what each means.

No LED

The AD31 is not receiving power from the Access Controller's + and - terminals. Ensure that the Access Controller is powered up and that the reader is wired properly.

Flashing White

The AD31 has connected to the Access Controller but the door has not yet been configured in Command. Please configure the door.

Spinning White

The AD31 is updating, restarting, or cannot connect to the Access Controller. Try directly connecting the reader to the Access Controller. If the issue persists, try moving the reader to another door cassette.

Solid White

The AD31 is active and ready for secure badge entrance. If the reader stays in this state even when a badge is presented, the badge may not be compatible.

Green

The AD31 has successfully processed a user scan and access is granted.

Red

The AD31 has identified a negative read and access is denied. Ensure the credential has been added to an Access User's profile and that there is an Access Level granting the user permission to unlock the door.

Did this answer your question?