Verkada is announcing the end-of-sale of the AD31 Door Reader, to be replaced by the AD32 Door Reader.
Final orders for AD31 must be received by April 30, 2022.
End-of-Support date for this product is April 30, 2032.
FAQ
What does this mean?
As of March 20, 2022, we will no longer sell the AD31 Door Reader for net new installations. All existing orders for the AD31 will be fulfilled. We will continue to provide support for the product through our 10-year warranty period.
Can customers return an AD31 that they have purchased?
Customers may return AD31 within 30 days of purchase.
What happens if an AD31 under warranty needs to be replaced?
We will replace AD31 units with an AD32 unit.
Key definitions
End-of-Sale Announcement (this article): Official End-of-Sales notice.
End-of-Sale Date: The last date to order the product through Verkada.
End-of-Support Date: The last date a product will be supported by Verkada.
Need more help? Contact Verkada Support.