Verkada is announcing the upcoming end-of-sale of the following product:

  • AD31 Door Reader

To be replaced by the following product:

  • AD32 Door Reader

Final orders for AD31 must be received by April 30th, 2022.

End-of-Support date for this product will be April 30th, 2032.

FAQ

What does this mean?

As of March 20, 2022, we will no longer sell the AD31 card reader for net new installations. All existing orders for the AD31 will be fulfilled. We will continue to provide support for the product through our 10-year warranty period.

Can customers return an AD31 that they have purchased?

Customers may return AD31 within thirty (30) days of purchase.

What happens if an AD31 under warranty needs to be replaced?

We will replace AD31 units with an AD32 unit.

Key Definitions

End-of-Sales Announcement (this document): Official end-of-sales notice.

End-of-Sales Date: The last date to order the product through Verkada.

End-of-Support Date: The last date a product will be supported by Verkada.

Learn about other end-of-sale products and review our policy here.

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