Verkada is announcing the upcoming end-of-sale of the AD33 Door Reader, to be replaced by the AD34 Mullion Door Reader and AD64 Keypad Door Reader.
Final orders for AD33 must be received by July 31, 2025.
End-of-Support date for this product will be August 1, 2035.
FAQ
What does this mean?
As of August 1, 2025, we will no longer sell the AD33 Door Reader for net new installations. All existing open orders for the AD33 will be fulfilled with AD34. Verkada typically provides support for a given product for a period of ten (10) years after the end-of-sale date.
Can customers return any AD33 that they purchased?
Customers may return AD33 within 30 days of purchase.
What happens if an AD33 under warranty needs to be replaced?
We will replace AD33 units with AD34 units if AD33s are no longer available.
Key definitions
End-of-Sale Announcement (this article): Official End-of-Sales notice.
End-of-Sale Date: The last date to order the product through Verkada.
End-of-Support Date: The last date a product will be supported by Verkada.
Need more help? Contact Verkada Support.