Users are individuals who can be assigned to groups with access levels for unlocking doors and administrative privileges to the Access system. Users can have multiple access methods to unlock doors such as cards, pin codes, or the Verkada Pass App.


You must be logged in with a user account with Access Admin and Organization Admin privileges to create Access users.


Select Users in the menu on the left then the Add User button in the upper right corner

Next, you will be able to fill out the new users Profile, Credentials, and Groups.

Note: All new users must have an email associated with their account.

Access Methods can also be quickly defined during user creation. The user will have the ability to unlock the doors they have access to with the following:

  1. Mobile - the VerkadaPass mobile app
  2. Key Card - Select the card type and enter the required information (Facility code & Card Number)
  3. Entry Code - a pin code that can be entered into keypad readers (found under credentials or profile after account is created)

Select Done to finalize user creation.

Bulk adding Access users can be found here.

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