Verkada's access control solution enables you to manage access user permissions and monitor entry points with features such as remote unlock and real-time alerts.

Sites are the logical way of grouping and managing devices within your Command organization. Site-level permissions make managing and viewing your devices easier. See Manage Your Sites and Subsites for more information on site creation and management.

At least one access controller needs to be added to Command before you can see the Access tab in the All Products menu. Access controllers can be added from the Devices page. See Add an Access Controller to Command for more information.

Doors are the configuration and components connected to a Verkada access controller cassette, including a lock, reader, door position indicator (DPI), and request to exit (REX). See Configure a Door in Command for more information on configuring door ports.

The AUX port on an access controller is used to connect external devices, such as exit buttons, to enhance the functionality of your access control system. See Configure an AUX Output on an Access Controller for more information on configuring an AUX port.

You need to add access users and assign them access credentials before they can unlock a door in your organization. We currently support badge-in, remote unlock, Bluetooth unlock, and web unlock credentials. See Add a User to the Verkada Access System for more information.

Access groups are used to group together users who need to have the same permissions to access a door. You cannot badge into a door unless you are in an access group with at least one access level associated. See Add and Modify Access Groups for more information.

Access levels are schedules that define when users in an access group can access a door. A door needs to be assigned to an access level, and the access level needs to be assigned to an access group. See Add and Modify Access Levels for more information.

Every access controlled door you manage in Command needs a license. Verkada licensing is applied for each Command organization, and the licenses co-term on a single expiration date. Your licenses may have been automatically added if you claimed your devices via order number. Otherwise, manually add the licenses from the Admin page. See Manage Your Licenses for more information on adding and managing licenses.

Refer to the door controller's setup guide for mounting and wiring instructions.

Most Verkada access controllers are powered via AC power and connect to your network via Ethernet. The one-door controllers can be powered via PoE or DC power. See the controller's datasheet for the power and network requirements of your specific access controller model.

Verkada access controllers are designed to be plug-and-play. However, if your environment includes a firewall with custom rules and policies, you may need to make some configuration changes to get your access controllers connected to the cloud. See Access Control Network Settings for more information.

Verkada Command allows you to receive push, email, and SMS alerts for events generated in your organization. The in the bottom left of Command takes you to the Alerts page where you can set up and manage alerts. Access events include door events, controller events, lockdown triggered events, and more. See Configure Access Control Event Alerts for more information about access events and creating alerts.

Need more help? Contact Verkada Support.