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Roles and Permissions for Gateway

Roles and permissions available for Verkada Gateways

This article describes the set of roles and associated permissions for Verkada Gatewaysarrow-up-right. For more information on roles and permissions for other Verkada product lines, see Roles and Permissions for Commandarrow-up-right.

  • Site-level roles determine the access a user or group has to devices in the site.

  • Org-level roles allow users or groups to manage permissions and devices at a global level.

  • Permissions are set using roles, which define the level of access users and groups have to devices and settings within an organization and its sites.

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Permissions considerations

  • Subsites inherit permissions from all parent sites, including the ultimate parent.

  • Users can belong to multiple groups. When roles conflict, the user receives the highest role granted directly or through any group.

  • Group-assigned roles can be manually upgraded but not downgraded. Remove the user from the group with the higher role to downgrade their access.

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Site-level roles

chevron-rightNo Accesshashtag

A No Access user cannot view gateways within a site.

chevron-rightLive-Only Viewerhashtag

A Live-Only Viewer user cannot view gateways within a site.

chevron-rightSite Viewerhashtag

Site Viewers can:

  • Access Gateway Home page

  • Access Gateway Details Page

  • Run Speed test

  • View connected devices

  • View historical power usage

  • View Activity logs

  • View data graphs

  • Set up alerts

chevron-rightSite Adminhashtag

Site Admins can do everything Site Viewers can as well as:

  • Claim Device

  • Setup Device

  • Manage Device

  • Delete Device

  • Manage data License

  • Access Gateway Home page

  • Access Gateway Details Page

  • Run Speed test

  • Run Packet capture

  • View connected devices

  • Power cycle ports

  • View historical power usage

  • Switch to WAN mode

  • View Activity logs

  • Claim connected devices

  • Change network settings

  • Toggle smart data usage

  • View data graphs

  • Identify Device

  • Reboot Device

  • Set up alerts

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Org-level roles

chevron-rightOrg Adminhashtag

Org Admins can:

  • Claim SW License

  • Claim data License

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Set permissions

You can set site permissions for existing users and groups by managing user roles, groups, or sites.

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You will have access to all cameras, viewing stations, air quality sensors, intercoms, gateways, New Alarms, and Command Connectors once you have been granted permissions for a site.

chevron-rightUsershashtag

  1. In Verkada Command, go to All Products > Admin.

  2. Under Org Settings > Users & Permissions, select Users.

  3. Select a user.

  4. At the top right, click Manage Roles.

    1. Set the needed permissions.

    2. Click Save.

chevron-rightGroupshashtag

  1. In Verkada Command, go to All Products > Admin.

  2. Under Org Settings > Users & Permissions, select Groups.

  3. Select a group.

  4. At the top, select Site Roles > Manage Roles.

    1. Set the needed permissions.

    2. Click Save.

chevron-rightSiteshashtag

  1. In Verkada Command, go to All Products > Admin.

  2. In the left navigation, select Sites.

  3. At the top left, click Manage Sites.

  4. Select a site to manage and in the right pane, click Manage.

    1. In the top right, click Add to add a new user or group.

    2. Select an existing user or group to edit their permissions.

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