Verkada Data Plan

Use Verkada’s data plan for the GC31 Cellular Gateway

The Verkada data plan uses the Verkada SIM card pre-inserted in every cellular gateway and works out of the box in many countries worldwide. The plan offers unlimited data (no throttling) for Verkada devices, multi-carrier redundancy, and 24/7 support. You can also bring your own data plan.

---

Supported devices

Verkada video devices

To get data for Verkada video devices (cameras and intercoms), you must purchase a data license per device connected to the GC31. For specifics on data license pricing, see the Gateway datasheet.

The CH52-E Multisensor needs four data licenses, and the CY53-E needs two data licenses. One for each camera head.

You can link and unlink your data licenses to particular devices connected to the GC31 through the data licensing page on your Verkada Command platform. Any video device connected to a gateway will be automatically linked to an available license.

Cloud backup and RTSP are disabled on cameras that use the Verkada data plan. Customers can enable these features if they bring their own data plan.

Verkada non-video devices

Other Verkada products, such as access controllers, sensors, and alarm devices, do not require a data license. As long as the gateway has a valid cloud license, the Verkada SIM will provide unlimited data for Verkada non-video devices.

Video streaming is disabled on BK11/21 Alarm Keypads and BC82 Alarm Consoles that use the Verkada data plan. Customers can enable video streaming if they bring their own data plan.

Third-party devices

While the Verkada data plan is meant for Verkada devices, we provide a small amount of data for third-party devices connected to the gateway. The Verkada SIM will provide 1GB/month of data total for third-party devices as long as the gateway has a valid cloud license. If the gateway is using a customer-provided SIM, third-party devices are not subject to any limits.

VX52 Viewing Stations and iPads running Verkada Guest or Desk Station apps are classified as third-party devices as they run on Apple devices.

---

Supported carriers

The Verkada SIM can connect to multiple carriers across different regions, as listed below.

In the US, the Verkada SIM will default to Verizon and failover to AT&T or T-Mobile if needed.

Country	Carrier
US	Verizon, T-Mobile, AT&T
Canada	Telus, Bell, Rogers
UK	Three, O2, EE, Vodafone
Australia	Optus, Telstra
Austria	H3G
Belgium	Orange, Belgacom
Bulgaria	Vivacom, A1 (MobiTel), BTC
Croatia	Telemach, A1 (VIPnet), T-Mobile (Croatian Telecom), Tele2
Cyprus	CYTA, Cytamobile-Vodafone, epic (formerly MTN)
Czech Republic	T-Mobile, Vodafone
Denmark	Telenor, YouSee
Estonia	Tele2, Elisa
Finland	DNA, Elisa
France	Orange, Bouygues, Free Mobile
Germany	Deutsche T, O2, Vodafone
Greece	Nova, Cosmote, Vodafone
Hungary	Yettel, T-Mobile, Vodafone
Ireland	Three, Vodafone, 3, eir Mobile
Italy	Wind, Vodafone * Verkada SIM will ship separately. Please remove and replace the original SIM that is pre-inserted in the gateway, as it will not activate in Italy.
Japan	NTT, Softbank, Docomo
Latvia	Tele2, Bite
Lithuania	Tele2, Bite
Luxembourg	TANGO, Orange, Post
Malta	Epic
Netherlands	KPN, Odido, Vodafone
Norway	Telenor
Poland	Play, Orange (PTK Centertel), P4 Playmobile, Plus, T-Mobile
Portugal	MEO, NOS, Vodafone
Romania	Telekom, Orange, Vodafone
Slovakia	Telekom, Slovak Telecom, Orange
Slovenia	Slovenije, A1 Slovenija (Si. Mobil)
Spain	Movistar, Orange, Telefónica, Vodafone, Yoigo
Sweden	Telenor
Switzerland	Swisscom, Sunrise, Salt
New Zealand	Spark, 2Degrees

---

Need more help? Contact Verkada Support.