# Gateway Tamper Alerts

Each Verkada cellular gateway comes equipped with an accelerometer to monitor for tampering or vandalism. You can configure a gateway to trigger tamper alerts when it detects vibration or movement of the device.

{% hint style="danger" %}
You need Site Admin permissions to create gateway alerts. Site Admins can designate Site Viewers as alert recipients.
{% endhint %}

***

### **Create Alert > Events**

{% stepper %}
{% step %}
**Log in to Verkada Command.**
{% endstep %}

{% step %}
**On the Command homepage, left navigation, click Alerts.**
{% endstep %}

{% step %}
**At the top, click New Alert.**
{% endstep %}

{% step %}
**On Select Event, choose Gateway > Tamper.**
{% endstep %}

{% step %}
**On Gateways:**

a. Choose to receive alerts from **All Gateways, Sites,** or **Individual Gateways.**\
b. Click **Done** and continue with the alert [notification schedule](#create-alert-greater-than-events).
{% endstep %}
{% endstepper %}

### Create Alert > Notification Schedule

{% stepper %}
{% step %}
**On Notification Schedule, you must specify what days and times you want alerts to be sent. Events are generated 24/7 by default.**

<div align="left" data-with-frame="true"><img src="/files/E2wXEeAGhOBJQBSA6DlV" alt=""></div>
{% endstep %}

{% step %}
**Click Done and continue with the alert** [**notification**](#h_2e2980e833)**.**
{% endstep %}
{% endstepper %}

### Create Alert > Notification

{% stepper %}
{% step %}
**On Notification, you can search for or select other Command users individually, or you can assign the alert to a group.**
{% endstep %}

{% step %}
**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, messaging-platform alerts, or email.**

<div align="left" data-with-frame="true"><figure><img src="/files/jpoVN5P4jAWGNQAuc6HX" alt="" width="438"><figcaption></figcaption></figure></div>

{% hint style="info" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
{% endhint %}
{% endstep %}

{% step %}
**(Optional) By default, you will be added to the alert created. To remove yourself, select the dropdown menu and click Delete.**
{% endstep %}

{% step %}
**Click Done and continue with the alert's** [**optional settings**](#optional-settings)**, or** [**finish the alert**](#finish-the-alert)**.**&#x20;
{% endstep %}
{% endstepper %}

### Optional settings

#### Create Alert > Operations

{% stepper %}
{% step %}
**Toggle on Route to Operations to create a ticket from the alert.**&#x20;
{% endstep %}

{% step %}
**(Optional) Select Ticket Instructions to add information to the ticket and click Done.**
{% endstep %}

{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
{% endstep %}
{% endstepper %}

#### Create Alert > Device Action

In addition to notifying individuals, you can configure your horn speaker to play when an alert is triggered. These alerts can be text-to-speech or an uploaded MP3 file.

{% stepper %}
{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
{% endstep %}

{% step %}
**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="/files/cmdMXVOCnchM5sxvJbCQ" alt="" width="395"></div>
{% endstep %}

{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
{% endstep %}
{% endstepper %}

### Finish the alert

{% stepper %}
{% step %}
**In the bottom right of the configuration window, click Next.**
{% endstep %}

{% step %}
**Enter a descriptive name for the alert.**
{% endstep %}

{% step %}
**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><figure><img src="/files/Ooh8JvaE4sSkav2ypojf" alt="" width="436"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}


---

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