# Gateway Monthly Data Usage Alerts

Each Verkada gateway enables the user to track the amount of data used by the gateway and any connected devices. You can configure a gateway to trigger an alert when monthly data usage exceeds a preset threshold.

{% hint style="danger" %}
You need Site Admin permissions to create gateway alerts. Site Admins can designate Site Viewers as recipients of alerts.
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***

### **Create Alert > Events**

{% stepper %}
{% step %}
**Log in to Verkada Command.**
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{% step %}
**On the Command homepage, left navigation, click Alerts.**
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{% step %}
**At the top, click New Alert.**
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{% step %}
**On Select Event, choose Gateway > Monthly Data Usage.**
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{% step %}
**On Gateways:**

a. Choose to receive alerts from **All Gateways, Sites,** or **Individual Gateways.**\
b. Click **Done** and continue with the alert [data usage threshold](#create-alert-greater-than-data-usage-threshold).
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### **Create Alert > Data Usage Threshold**

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{% step %}
**Select the dropdown menu to choose the start date for the monthly usage cycle.**
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**Set the data threshold that will trigger the alert.**

<div align="left" data-with-frame="true"><figure><img src="https://1814166542-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAGnzScvko5PkG7YBy3i%2Fuploads%2FWelxONNGQis4Lf4ZLZAe%2FScreenshot%202026-04-06%20at%202.43.20%E2%80%AFPM.png?alt=media&#x26;token=a736c1e8-a398-4554-915d-bac2e48f6783" alt="" width="431"><figcaption></figcaption></figure></div>

{% hint style="warning" %}
The data threshold is a device-level alert. Users will be notified for each device that crosses the threshold.
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**Click Done and continue with the alert** [**notification schedule**](#create-alert-greater-than-data-usage-threshold)**.**
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### Create Alert > Notification Schedule

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**On Notification Schedule, you must specify what days and times you want alerts to be sent. Events are generated 24/7 by default.**

<div align="left" data-with-frame="true"><img src="https://1814166542-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAGnzScvko5PkG7YBy3i%2Fuploads%2Fgit-blob-b9042c786a9dd12580abefdd20f412fe59cbac5e%2F7b61969c185d482c85ec3b7f15a687d75aee8d13.png?alt=media" alt=""></div>
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**Click Done and continue with the alert** [**notification**](#h_2e2980e833)**.**
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### Create Alert > Notification

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{% step %}
**On Notification, you can search for or select other Command users individually, or you can assign the alert to a group.**
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**Select the dropdown menu next to a user or group to choose their notification method(s). Recipients can be notified via push, SMS, messaging-platform alerts, or email.**

<div align="left" data-with-frame="true"><figure><img src="https://1814166542-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAGnzScvko5PkG7YBy3i%2Fuploads%2FYwSjBhVF0lzd3gtptt4w%2Fimage.png?alt=media&#x26;token=e4d8a4ef-2e2a-4f16-a05b-756d048dc949" alt="" width="438"><figcaption></figcaption></figure></div>

{% hint style="info" %}
Any recipient added to this alert will see it appear under the **Shared Alerts** section of their **Alerts** page.
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{% step %}
**(Optional) By default, you will be added to the alert created. To remove yourself, select the dropdown menu and click Delete.**
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**Click Done and continue with the alert's** [**optional settings**](#optional-settings)**, or** [**finish the alert**](#finish-the-alert)**.**&#x20;
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### Optional settings

#### Create Alert > Operations

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{% step %}
**Toggle on Route to Operations to create a ticket from the alert.**&#x20;
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**(Optional) Select Ticket Instructions to add information to the ticket and click Done.**
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{% step %}
**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
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{% endstepper %}

#### Create Alert > Device Action

In addition to notifying individuals, you can configure your horn speaker to play when an alert is triggered. These alerts can be text-to-speech or an uploaded MP3 file.

{% stepper %}
{% step %}
**On Device Action, select the horn speaker(s) you want to play your message.**
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{% step %}
**Select your notification preference (Text to Speech or Audio File).**

a. For **Text to Speech,** enter a message up to 200 characters.\
b. For **Audio File,** drag and drop the file or click **choose a file** to upload your audio clip.

<div align="left" data-with-frame="true"><img src="https://1814166542-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAGnzScvko5PkG7YBy3i%2Fuploads%2F37P31Otwrols771dIMbK%2Fbd7aa4597a411933461874e312ac1e72683f4dab.png?alt=media&#x26;token=9d6fa47b-e5d3-4b6d-9e8c-be8016e1bf45" alt="" width="395"></div>
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**Click Done and continue to** [**finish the alert**](#finish-the-alert)**.**
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### Finish the alert

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**In the bottom right of the configuration window, click Next.**
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**Enter a descriptive name for the alert.**
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**Click Done to complete the setup.**

<div align="left" data-with-frame="true"><figure><img src="https://1814166542-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiAGnzScvko5PkG7YBy3i%2Fuploads%2FgQ4ScPANXFFemLTOPYLT%2Fimage.png?alt=media&#x26;token=75e10bee-1643-43b4-94ff-6452da359352" alt="" width="436"><figcaption></figcaption></figure></div>
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