# Contacts

Verkada Command provides multiple ways to manage contacts for your organization. You can configure key contacts that Verkada can reach, create contacts for sharing video feeds, and set up external contacts for sharing events and incidents.

***

## Key contacts

With the **Key Contacts** feature, you can designate who Verkada can contact within your organization. Key contacts ensure that we reach the appropriate person to handle billing, security, and other matters.

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**Under General > Key Contacts, configure the desired contacts.**

<div align="left" data-with-frame="true"><img src="/files/O0r2pIpL9cmP9or7u9xh" alt=""></div>
{% endstep %}
{% endstepper %}

{% hint style="warning" %}
You can only configure one contact per category.
{% endhint %}

***

## Create contacts

Creating contacts is a great way to save time when sharing video feeds with users on a consistent basis.

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**In the left navigation, select Users & Permissions > Contacts.**
{% endstep %}

{% step %}
**In the top right, click Add.**
{% endstep %}

{% step %}
**On Add Contact:**

1. Enter the person's contact details. For international users' phone numbers, click the flag (next to Phone) dropdown to change the country code.
2. Click **Save**.
   {% endstep %}
   {% endstepper %}

You can do this for each contact you want to add. The contacts then appear when you share video clips.

***

## Manage contacts

{% stepper %}
{% step %}
**In Verkada Command, go to All Products > Admin.**
{% endstep %}

{% step %}
**In the left navigation, select Users & Permissions > Contacts.**
{% endstep %}

{% step %}
**Find the contact you want to manage.**
{% endstep %}

{% step %}
**At the far right of the contact's name, click** <i class="fa-ellipsis">:ellipsis:</i> **> Manage Access.**
{% endstep %}

{% step %}
**From this screen, you can revoke or edit the expiration dates for any links shared with the contact. You can also revoke all links for the contact at once.**

<div align="left" data-with-frame="true"><img src="/files/9fQo9mR80IMR84jtM3Xt" alt=""></div>
{% endstep %}
{% endstepper %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.verkada.com/command/organization-settings/manage-your-admin-page-settings/manage-contacts.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.