Create a Person of Interest from an Access User

Verkada cameras support the ability to create a person of interest (POI) based on one or more photos of a person’s face that you choose to upload. Once you create a POI, you can view the POI page for that person to see footage from Verkada cameras where the POI has been seen. You can also set up POI alerts to send automatic notifications when a POI is seen. Learn more about POIs.

Create a POI from an access user’s profile photo

If an access user has a profile photo, you can create a POI from the access user based on their profile photo. After creating the POI, it is automatically linked to the access user.

1

In Verkada Command, go to All Products > Access.

2

On the left navigation, click Access Users & Groups.

3

On Access Users and Groups > Users, select an access user.

4

On the selected user’s page, at the top, select the Profile tab.

5

Upload a profile photo for the access user, if one is not already provided.

6

Click Mark as Person of Interest.

7

On Add Person of Interest:

a. Enter the Person of Interest Name. b. Add any necessary tags for this POI. c. Click Create to confirm the POI creation. ​

After creating the POI, it is linked to the access user. The link appears on the access user’s Profile tab and on the POI page (see examples below).

Create an alert for POIs linked to access users

You can create an alert that generates notifications whenever a POI with a specific tag is seen. By default, POIs that you create from access users are assigned the Access User tag. Therefore, you can create an alert for POIs linked to access users as identified by the Access User tag:

Remove a POI from an access user

You can remove a POI that’s linked to an access user by removing the link (unlink access) or deleting the POI entirely:

1

On the access user’s Profile tab, click the "X" next to the linked POI.

2

Choose to remove the link to the POI, or delete the POI entirely.

3

Click Confirm.

Need more help? Contact Verkada Support.