Mailroom organization settings
Mailroom organization settings allow you to configure settings that will apply to all your Mailroom sites.
View Mailroom organization settings
In Verkada Command, go to All Products > Mailroom
. On the left navigation, click Mailroom Settings
.At the top, select Organization.
Configure Mailroom organization settings
Setting | Description |
Account | Configure general settings such as Company Name and Logo & Colors.
Note: These settings provide the default values for all Mailroom sites. |
Sites | Convert pre-existing camera sites into Mailroom sites. |
Employees | Choose who in your organization can receive packages.
To add an employee, you can choose one of the following methods:
Note: Both the phone and photo columns must exist; however, populating values for these columns is optional.
|
Notifications | Choose how users are notified when a package is delivered. Currently, email, SMS, Slack, and Microsoft Teams notifications are supported. Learn more about how to enable Mailroom notifications. |
Assign roles to Mailroom users based on their responsibilities. |
Mailroom site settings
Mailroom site settings allow you to configure settings for individual sites.
View Mailroom site settings
In Verkada Command, go to All Products > Mailroom
. On the left navigation, click Mailroom Settings
.At the top, select Sites.
From the dropdown select a site to edit.
Configure Mailroom site settings
Setting | Description |
Site Details | Configure general settings such as Company Name and Logo & Colors. |
Language | Choose which language your recipients will receive package notifications in. |
Scan Camera | Add a camera that can see where deliveries are scanned. Video clips are automatically generated when a package is scanned to help identify each item. |
Context Cameras | Add more cameras to keep an eye on your mailroom at all times. |
Pickup Locations | Indicate where employees should pick up their packages. You can also add context cameras to visually identify items and investigate issues. |
Employees | Choose who in your site can receive packages.
Note: Both the phone and photo columns must exist; however, populating values for these columns is optional.
Note: A site-level employee list will override an organization-level employee list. |
Remove a site from Verkada Mailroom. It will not affect your settings in Command. |
Need more help? Contact Verkada Support.