Verkada Command | Verkada Help Center

Getting Started with Verkada Command

Create an account to manage your devices with Verkada Command

Written by Eden Taitt
Updated over a week ago

Need Help?

Granting Support Access

A guide on how to give Support access to your account for troubleshooting purposes.

Written by House
Updated over a week ago

People and Face Search on Mobile Apps

Steps to use people and faces on our mobile apps

Written by Eden Taitt
Updated over a week ago

Getting in touch with Verkada Support

Instructions on reaching out to the Verkada Support team for help

Written by Eden Taitt
Updated over a week ago

Clearing your browser's cache

Instructions on clearing browser cache

Written by Weston Reed
Updated over a week ago

Users and permissions

Switching Between Organizations in Command

Navigating Command when you are a part of multiple organizations

Written by William Minch
Updated over a week ago

Verify your Email for your Command Account

Steps to verify your email account

Written by William Minch
Updated over a week ago

Detailed Role Breakdown for Command Users

Features and configurations available to users and groups with different roles

Written by Eden Taitt
Updated over a week ago

Setting Permissions

Step-by-step instructions on setting user and group permissions

Written by Eden Taitt
Updated over a week ago

User Permissions Overview

Overview of the Verkada user permissions model

Written by William Minch
Updated over a week ago

Add a user to your organization

Inviting users to your Verkada Command organization

Written by Eden Taitt
Updated over a week ago

Creating and Deleting Groups

Groups allow you to easily control user access to sites and sub-sites

Written by Eden Taitt
Updated over a week ago

Account Information and Two-Factor Authentication

Verkada has a built in option for 2FA (two-factor authentication) to further secure your account

Written by Eden Taitt
Updated over a week ago

Verkada Command Account FAQ

Answers to common questions about password resets, account lockouts, and invitation emails

Written by Ruben Ruiz
Updated over a week ago

Simple User Permissions Model for Cameras

An example of how you can implement Verkada's permissions to your organizational structure

Written by Eden Taitt
Updated over a week ago

Organization Wide Settings

Admin Page

New options and abilities for Organization settings

Written by Eden Taitt
Updated over a week ago

Required network settings

Overview of the network settings you'll need to enable to activate Verkada devices

Written by Eden Taitt
Updated over a week ago

Accessing Audit Logs

Access and view Audit Logs per camera or organization to keep track of what's happening in your organization

Written by Eden Taitt
Updated over a week ago

Add, Rename, or Delete an organization

How to add or modify organizations

Written by Eden Taitt
Updated over a week ago

Data Protection and Security

Share data with Verkada

Share images and video to help Verkada improve analytics features

Written by Aaron Bishop
Updated over a week ago

Set default data storage location

Set where you want your data stored based on Region

Written by Aaron Bishop
Updated over a week ago

Verkada Compliance Info

NDAA, HIPAA, and GDPR

Written by Eden Taitt
Updated over a week ago

Where is data stored?

Read here for information on where Verkada systems store video, audio and related data

Written by Eden Taitt
Updated over a week ago

Solution Brief - Digital Evidence Management

Verkada’s Command Software is Built for Compliance

Written by Eden Taitt
Updated over a week ago

Verkada's Cloud service providers

Verkada's hosted cloud services are built on Amazon Web Services (AWS).

Written by Ethan Cuttler
Updated over a week ago

What happens if somebody steals my camera?

Written by Eden Taitt
Updated over a week ago

Licensing and warranty

Licensing

Managing and renewing your Command software licenses

Written by Eden Taitt
Updated over a week ago

Verkada Warranty Information

We back a 10-year product warranty for all Verkada products

Written by Eden Taitt
Updated over a week ago

D50 End-of-Sale

This document contains End-of-Sale information for the Verkada D50

Written by Eden Taitt
Updated over a week ago

Floor Plans

Adding and configuring floor plans under the maps tab in Verkada Command

Written by Eden Taitt
Updated over a week ago

Using Floor Plans from your mobile app

Effortlessly review your live stream from your Android or iOS Verkada app

Written by Eden Taitt
Updated over a week ago

Rotating a Camera on a Floor Plan

Instructions on changing the camera direction on the floor plan

Written by William Minch
Updated over a week ago

Live motion with Motion Display on Floor Plans

Motion Display allows you to view live motion on your floor plan in real-time

Written by Eden Taitt
Updated over a week ago

Identifying Rooms for Motion Plotting on Floor Plans

Using the Identify Rooms feature which is recommended for Motion Plotting on Floor Plans

Written by Eden Taitt
Updated over a week ago

Calibrating Cameras for Motion Plotting on Floor Plans

Instructions to calibrate cameras for the Motion Plotting feature on Floor Plans.

Written by Eden Taitt
Updated over a week ago

SAML/SSO

Refreshing an Organization's SCIM Token

How to generate a new token for SCIM user provisioning

Written by Reese Daniel
Updated over a week ago

User authentication and provisioning

Verkada offers several options for enhanced user authentication and provisioning, including SAML/OAuth, 2-factor verification, and SCIM 2.0

Written by Jake White
Updated over a week ago

Advanced Identity Security

Leverage external IdPs to control access to the Command Platform

Written by Luke Smith
Updated over a week ago

Configure SSO with OneLogin

Steps to configure SSO using SAML and OneLogin as your Identity Provider (IdP)

Written by Jake White
Updated over a week ago

Verkada Command SAML and SCIM Integration with Azure AD

Setup instructions for integrating Verkada Command with Azure AD

Written by Jake White
Updated over a week ago

Verkada Command SAML Integration with Google Workspace

Integrating Google Workspace with Verkada Command for SSO

Written by Jake White
Updated over a week ago

SAML Integration with ADFS

SAML with Active Directory Federation Services

Written by Jake White
Updated over a week ago

Okta SAML and SCIM Integration

This guide explains how to set up SAML and SCIM with Okta

Written by Jake White
Updated over a week ago

Enabling SAML on Your Command Account

This article explains the process to enable SAML for your Command account

Written by Jake White
Updated over a week ago