Verkada Command | Verkada Help Center

Getting Started with Verkada Command

Create an account to manage your devices with Verkada Command

Written by Eden Taitt
Updated this week

Need Help?

Granting Support Access

A guide on how to give Support access to your account for troubleshooting purposes.

Written by House
Updated over a week ago

People and Face Search on Mobile Apps

Steps to use people and faces on our mobile apps

Written by Eden Taitt
Updated this week

Getting in touch with Verkada Support

Instructions on reaching out to the Verkada Support team for help

Written by Eden Taitt
Updated this week

Clearing your browser's cache

Instructions on clearing browser cache

Written by Weston Reed
Updated over a week ago

Users and permissions

Key Contacts

Add and edit your organization's key contacts. Verkada will reach out to the relevant contacts when necessary.

Written by Eden Taitt
Updated over a week ago

Magic Link Login

Easily switch between your Verkada Command organizations

Written by Eden Taitt
Updated over a week ago

SCIM for Access Groups

Using SCIM to add users to Access Groups

Written by Clark Merrick
Updated over a week ago

Switching Between Organizations in Command

Navigating Command when you are a part of multiple organizations

Written by William Minch
Updated over a week ago

Verify your Email for your Command Account

Steps to verify your email account

Written by William Minch
Updated over a week ago

Detailed Role Breakdown for Command Users

Features and configurations available to users and groups with different roles

Written by Eden Taitt
Updated this week

Setting Permissions

Step-by-step instructions on setting user and group permissions

Written by Eden Taitt
Updated this week

User Permissions Overview

Overview of the Verkada user permissions model

Written by William Minch
Updated this week

Add a user to your organization

Inviting users to your Verkada Command organization

Written by Eden Taitt
Updated this week

Creating and Deleting Groups

Groups allow you to easily control user access to sites and sub-sites

Written by Eden Taitt
Updated this week

Account Information and Two-Factor Authentication

Verkada has a built in option for 2FA (two-factor authentication) to further secure your account

Written by Eden Taitt
Updated this week

Verkada Command Account FAQ

Answers to common questions about password resets, account lockouts, and invitation emails

Written by Ruben Ruiz
Updated this week

Simple User Permissions Model for Cameras

An example of how you can implement Verkada's permissions to your organizational structure

Written by Eden Taitt
Updated this week

Organization Wide Settings

Legacy Audit Logs

How to access logs that were generated before the audit log update

Written by Eden Taitt
Updated this week

Admin Page

Options and abilities for organization settings

Written by Eden Taitt
Updated this week

Accessing Audit Logs

Access and view audit logs per camera or organization to keep track of what's happening in your organization

Written by Eden Taitt
Updated this week

Required network settings

Overview of the network settings you'll need to enable to activate Verkada devices

Written by Eden Taitt
Updated this week

Data Protection and Security

Control User Login

Control a user's login on both Verkada Command and the Verkada Pass app

Written by Eden Taitt
Updated over a week ago

Share data with Verkada

Share images and video to help Verkada improve analytics features

Written by William Minch
Updated over a week ago

Verkada Compliance Info

NDAA, HIPAA, and GDPR

Written by Eden Taitt
Updated this week

Where is data stored?

Read here for information on where Verkada systems store video, audio and related data

Written by Eden Taitt
Updated this week

Encryption and Security

Verkada’s Command Software is Built for Compliance

Written by Eden Taitt
Updated this week

Privacy and Security Checklist

Actions that your organization can take to ensure Command is configured at the highest level of security

Written by Eden Taitt
Updated over a week ago

Verkada's Cloud service providers

Verkada's hosted cloud services are built on Amazon Web Services (AWS).

Written by Ethan Cuttler
Updated this week

What happens if somebody steals my camera?

Written by Eden Taitt
Updated this week

Device Firmware Updates & Integrity

Verkada devices update their firmware automatically

Written by Eden Taitt
Updated this week

Licensing and warranty

Verkada Warranty Information

We back a 10-year product warranty for all Verkada products

Written by Eden Taitt
Updated this week

Licensing

Managing and renewing your Command software licenses

Written by Gary Lee
Updated this week

D50 End-of-Sale

This document contains End-of-Sale information for the Verkada D50

Written by Eden Taitt
Updated this week

Floor Plans

Adding and configuring floor plans under the maps tab in Verkada Command

Written by Eden Taitt
Updated this week

Using Floor Plans from your mobile app

Effortlessly review your live stream from your Android or iOS Verkada app

Written by Eden Taitt
Updated this week

Rotating a Camera on a Floor Plan

Instructions on changing the camera direction on the floor plan

Written by William Minch
Updated this week

Live motion with Motion Display on Floor Plans

Motion display allows you to view live motion on your floor plan in real-time

Written by Eden Taitt
Updated this week

Identifying Walls for Motion Plotting on Floor Plans

Using the identify walls feature which is recommended for Motion Plotting on Floor Plans

Written by Eden Taitt
Updated this week

Calibrating Cameras for Motion Plotting on Floor Plans

Instructions to calibrate cameras for the motion plotting feature on floor plans.

Written by Eden Taitt
Updated this week

SAML/SSO

JumpCloud SAML and SCIM Integration

This guide explains how to set up SAML and SCIM with JumpCloud

Written by Clark Merrick
Updated this week

Creating or Refreshing an Organization's SCIM Token

How to generate a new token for SCIM user provisioning

Written by Reese Daniel
Updated over a week ago

User Authentication and Provisioning

Verkada offers several options for enhanced user authentication and provisioning, including SAML/OAuth, 2-factor verification, and SCIM 2.0

Written by William Minch
Updated this week

OneLogin SAML Integration

Steps to configure SSO using SAML and OneLogin as your Identity Provider (IdP)

Written by Clark Merrick
Updated this week

Azure AD SAML and SCIM Integration

Setup instructions for integrating Verkada Command with Azure AD

Written by Clark Merrick
Updated this week

Google Workspace SAML Integration

Integrating Google Workspace with Verkada Command for SSO

Written by Clark Merrick
Updated this week

ADFS SAML Integration

SAML with Active Directory Federation Services

Written by Clark Merrick
Updated this week

Okta SAML and SCIM Integration

This guide explains how to set up SAML and SCIM with Okta

Written by Clark Merrick
Updated over a week ago

Enabling SAML on Your Command Account

This article explains the process of enabling SAML for your Command organization

Written by William Minch
Updated this week