Verkada Command | Verkada Help Center

Getting Started with Verkada Command

Create an account to manage your devices with Verkada Command

Written by Eden Taitt
Updated over a week ago

Need Help?

Granting Support Access

A guide on how to give Support access to your account for troubleshooting purposes.

Written by House
Updated over a week ago

People and Face Search on Mobile Apps

Steps to use people and faces on our mobile apps

Written by Eden Taitt
Updated over a week ago

Getting in touch with Verkada Support

Instructions on reaching out to the Verkada Support team for help

Written by Eden Taitt
Updated over a week ago

Clearing your browser's cache

Instructions on clearing browser cache

Written by Weston Reed
Updated over a week ago

Users and permissions

Detailed Role Breakdown for Command Users

Features and configurations available to users and groups with different roles

Written by Eden Taitt
Updated over a week ago

Setting Permissions

Step-by-step instructions on setting user and group permissions

Written by Eden Taitt
Updated over a week ago

User Permissions Overview

Overview of the Verkada user permissions model

Written by William Minch
Updated over a week ago

Add a user to your organization

Inviting users to your Verkada Command organization

Written by Eden Taitt
Updated over a week ago

Account Information and Two-Factor Authentication

Verkada has a built in option for 2FA (two-factor authentication) to further secure your account

Written by Eden Taitt
Updated over a week ago

Creating and Deleting Groups

Groups allow you to easily control user access to sites and sub-sites

Written by Eden Taitt
Updated over a week ago

Verkada Command Account FAQ

Answers to common questions about password resets, account lockouts, and invitation emails

Written by Ruben Ruiz
Updated over a week ago

Simple User Permissions Model for Cameras

An example of how you can implement Verkada's permissions to your organizational structure

Written by Eden Taitt
Updated over a week ago

Organization Wide Settings

Admin Page

New options and abilities for Organization settings

Written by Eden Taitt
Updated over a week ago

Required network settings

Overview of the network settings you'll need to enable to activate Verkada devices

Written by Eden Taitt
Updated over a week ago

Accessing Audit Logs

Access and view Audit Logs per camera or organization to keep track of what's happening in your organization

Written by Eden Taitt
Updated yesterday

Add, Rename, or Delete an organization

How to add or modify organizations

Written by Eden Taitt
Updated over a week ago

Data Protection and Security

Verkada Compliance Info

NDAA, HIPAA, and GDPR

Written by Eden Taitt
Updated over a week ago

Where is data stored?

Read here for information on where Verkada systems store video, audio and related data

Written by Eden Taitt
Updated over a week ago

Solution Brief - Digital Evidence Management

Verkada’s Command Software is Built for Compliance

Written by Eden Taitt
Updated over a week ago

Verkada's Cloud service providers

Verkada's hosted cloud services are built on Amazon Web Services (AWS).

Written by Ethan Cuttler
Updated over a week ago

What happens if somebody steals my camera?

Written by Eden Taitt
Updated over a week ago

Licensing and warranty

Licensing

Managing and renewing your Command software licenses

Written by Eden Taitt
Updated over a week ago

Verkada Warranty Information

We back a 10-year product warranty for all Verkada products

Written by Eden Taitt
Updated over a week ago

D50 End-of-Sale

This document contains End-of-Sale information for the Verkada D50

Written by Eden Taitt
Updated over a week ago

Floor Plans

Adding and configuring floor plans under the maps tab in Verkada Command

Written by Eden Taitt
Updated over a week ago

Using Floor Plans from your mobile app

Effortlessly review your live stream from your Android or iOS Verkada app

Written by Eden Taitt
Updated over a week ago

Rotating a Camera on a Floor Plan

Instructions on changing the camera direction on the floor plan

Written by William Minch
Updated over a week ago

Live motion with Motion Display on Floor Plans

Motion Display allows you to view live motion on your floor plan in real-time

Written by Eden Taitt
Updated over a week ago

Identifying Rooms for Motion Plotting on Floor Plans

Using the Identify Rooms feature which is recommended for Motion Plotting on Floor Plans

Written by Eden Taitt
Updated over a week ago

Calibrating Cameras for Motion Plotting on Floor Plans

Instructions to calibrate cameras for the Motion Plotting feature on Floor Plans.

Written by Eden Taitt
Updated over a week ago

SAML/SSO

Refreshing an Organization's SCIM Token

How to generate a new token for SCIM user provisioning

Written by Reese Daniel
Updated this week

User authentication and provisioning

Verkada offers several options for enhanced user authentication and provisioning, including SAML/OAuth, 2-factor verification, and SCIM 2.0

Written by Jake White
Updated this week

Upload SAML Metadata

Uploading your SAML metadata

Written by Jake White
Updated this week

Advanced Identity Security

Leverage external IdPs to control access to the Command Platform

Written by Luke Smith
Updated over a week ago

Verkada Command SAML and SCIM Integration with Azure AD

Setup instructions for integrating Verkada Command with Azure AD

Written by Jake White
Updated this week

Generate SAML Client ID

Generate Client ID to set up SAML

Written by Jake White
Updated this week

Configure SSO with OneLogin

Steps to configure SSO using SAML and OneLogin as your Identity Provider (IdP)

Written by Jake White
Updated this week

Verkada Command SAML Integration with Google Workspace

Integrating Google Workspace with Verkada Command for SSO

Written by Jake White
Updated today

SAML Integration with ADFS

SAML with Active Directory Federation Services

Written by Jake White
Updated this week

Okta SAML and SCIM Integration

This guide explains how to set up SAML and SCIM with Okta

Written by Jake White
Updated this week