Included with your Verkada camera license is 30 days of continuous cloud backup. If more than 30 days of cloud backup is desired, you can purchase per-camera licenses for extended cloud backup. Extended cloud backup licenses are offered as a 1-year license (renewed annually) and are available in 60, 90, 120, 180, and 365 day retention periods. Talk to your sales rep or email [email protected] to get information on pricing.
After purchasing extended cloud backup licensing contact Verkada Support with the Verkada order number and/or license key as well as the serial numbers of each camera that needs extended cloud backup. Once Support has applied the licensing the camera settings page will reflect the new extended cloud backup retention period in addition to the onboard retention period as shown below:
Note: Adding the extended license doesn't automatically enable cloud backup for the camera, so be sure to enable cloud backup once the license has been added. Once this license is applied, all new footage backed up to the cloud will be saved for the extended backup time.