Cloud Backup

Learn how to enable cloud backup

Updated this week

Verkada's cloud backup feature provides scheduling to allow you to avoid uploading during periods of high production hours.

Note: Every Verkada camera comes with 30 days worth of free cloud backup storage, with the exception of the CD31 and CD31-E, which have 15 days of onboard storage and come with 15 days worth of free cloud backup.

How cloud backup works

Recommendation. To use the cloud backup feature, we recommended to use schedules and motion only.

The cloud backup storage feature is enabled on a per-camera basis. Once enabled, cloud backup uploads footage during your set schedule, from that moment forward. It does not retroactively upload footage prior to enabling the feature.

If cloud backup has been configured and a camera goes offline:

  1. You can view all footage that has been successfully uploaded to the cloud prior to the outage.

  2. The camera continues to record locally, even if offline.

  3. Once the connection to the cloud is re-established, the footage is again backed up to the cloud.

Note: If more than 30 days worth of cloud retention is desired, please contact your sales representative or email [email protected].

Enable cloud backup

You can enable cloud backup globally or locally.

Globally

  1. In Verkada Command, go to All Products > Cameras.

  2. In the left navigation, select Camera Settings.

  3. Toggle off Globally Disable Cloud Backup.

Locally

  1. In Verkada Command, go to All Products > Cameras.

  2. Select a camera that you want to enable cloud backup for.

  3. Under the live camera footage, click Settings.

  4. Toggle on Cloud Backup.

Locally enable cloud backup in bulk

  1. In Verkada Command, go to All Products > Devices.

  2. Select the cameras you want to enable cloud backup for.

  3. At the top right, click Edit Settings.

  4. Click Backup.

  5. Toggle on Cloud Backup.

  6. Once you have adjusted the settings to match your preference, click Next > Apply.

Learn more about Extended Cloud Backup.

Schedule footage

You can now tailor backup times for each day of the week, ensuring backup operations align with your specific needs and routines. Multiple schedules allow cloud backup to run during off-days, such as weekends, and non-production hours on business days, maximizing upload efficiency.

Specify footage for cloud backup

  1. In Verkada Command, go to All Products > Cameras.

  2. Select a camera that you want to enable cloud backup for.

  3. Under the live camera footage, click Settings.

  4. Scroll to Backup and schedule which footage you want the upload.

    • Video events for upload

      • All video: All footage is uploaded in Standard Quality (SQ) to the cloud.

      • Only with motion: Only footage detected with motion is uploaded in High Quality (HQ) to the cloud.

    • Video quality

      • SQ: All footage is uploaded in SQ to the cloud.

      • SQ with HQ motion: All footage is uploaded in SQ to the cloud, with segments containing motion in HQ (recommended).

Schedule when to upload footage

Because cloud backup can be bandwidth-intensive, this feature allows you to avoid uploading during periods of high production hours. You can tailor backup times for each day of the week, ensuring backup operations align with specific needs and routines.

Recommendation. We recommend that you schedule to upload footage outside of business hours to decrease bandwidth impact.

  1. In Verkada Command, go to All Products > Cameras.

  2. Select a camera that you want to enable cloud backup for.

  3. Under the live camera footage, click Settings.

  4. Scroll to Backup and schedule(s) when you want the upload to occur. Multiple schedules allow cloud backup to run during off-days, such as weekends and non-production hours on business days, maximizing upload efficiency.

  5. (Optional) Click Add Another to add another schedule.

Recommendation. For each individual schedule, consider the 24 hours of the day. If you need to configure schedules that are beyond 24 hours, you need to create 2 separate schedules.

Related resources


Need more help? Contact Verkada Support.

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