Permissions are set using roles, which define the level of access users and groups have to devices and settings within the organization and its sites/sub-sites. Below is a detailed breakdown of all roles that can be assigned to users and groups. For an overview of the Verkada permissions model, please see User Permissions Overview. For step-by-step instructions on setting permissions, please see Setting Permissions.

Organization-level Roles

Organization-level roles are configured on a per-user basis. Groups cannot be used to set Organization-level roles.

Organization member

All users added to an organization are organization members. A user added to the organization who has not been made an Organization Admin has the minimum level of access needed to sign in to the organization. Capabilities include:

  • View the organization when logged in
  • Configure personal notifications (which alerts the user would like to receive)
  • Set personal 2FA settings

Organization Admin

Any Organization member can be upgraded to an Organization Admin. Capabilities include:

  • View the organization when logged in
  • Configure personal notifications (which alerts the user would like to receive)
  • Set personal 2FA settings
  • Create Floor Plans
  • Add, delete, and modify access users
  • Set user and group permissions for the organization and all sites/sub-sites
  • Configure organization-wide settings including Maximum Archive Duration, Enable/Disable Cloud Backup Globally, and Default Camera Playback Quality
  • Rename or delete the organization
  • Create new sites and sub-sites
  • Add and remove cameras to the organization

Access Admin

Access admins users need to be organization admins as well. Their capabilities are:

  • View Access portion of Command
  • Add/modify/delete doors and controllers
  • Add/modify/delete users for access control
  • Add/modify/delete buildings
  • Grant and revoke access admin privileges
  • Add/modify/delete access groups
  • Add/modify/delete access levels and access exception
  • Create and modify door schedules
  • Monitor current and historical access attempts
  • Create reports for historical access attempts

Access Manager

Access managers are limited capability Access Admins. Their capabilities are:

  • View Access portion of Command
  • View doors
  • Web-unlock doors for which the user has the appropriate permissions
  • View and modify access users. If organization admin, can create and delete access users
  • Monitor current and historical access attempts
  • Create reports for historical access attempts

Site-level Roles

Site-level roles can be assigned to individual users or to groups and pertain to a specific site or sub-site. Remember that sub-sites inherit the permissions from the sub-sites and parent site above them.

No Access

Users and groups will have no access to the site or sub-site's camera live feeds, historical video, or archives.

Site Live-Only Viewer

Permits users to ONLY view live streams (no access to historical video) of the cameras within the site/sub-site. Capabilities include:

  • View individual camera live streams
  • Utilize digital zoom
  • Create and view grids
  • View floor plans

Site Viewer

Site Viewers can access live and recorded footage for cameras within the site or sub-site. Capabilities include:

  • View live streams
  • Utilize digital zoom
  • View historical video
  • Perform motion searches
  • View camera settings
  • View camera stats
  • Take live feed snapshots
  • Archive video and download as mp4

Site Admin

Site Admins can access live and recorded footage for cameras within the site/sub-site, as well as configure site/sub-site permissions and camera settings. Capabilities include:

  • Add, delete and set user permissions on a site or sub-site (user must be added to org first)
  • Add cameras to the organization
  • Change site or sub-site name
  • Create sub-sites within the site
  • Delete the site and sub-sites
  • View live streams
  • Share live links (SMS and Link)
  • View historical video
  • Perform motion searches
  • Take live feed snapshots
  • Archive video and download as mp4
  • Configure camera settings including Name, Orientation, and Location
  • Utilize auto and manual focus
  • Utilize optical and digital zoom
  • Access and configure Additional Settings including Custom Focal Point, Cloud Backup, Motion Alerts, Audio and Reboot
  • Create camera embeds
  • View camera stats
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