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Roles and Permissions for Alarms
Roles and Permissions for Alarms

Learn about the roles and user permissions granted for Verkada Alarms

Updated over a week ago

This article describes the set of roles and associated permissions for Verkada Alarms.

  • Roles specify what tasks users can perform and what features users can access in Command.

  • Permissions are set using roles, which define the level of access users and groups have to devices and settings within sites/subsites.

See Roles and Permissions for Command for an in-depth explanation of the features and configurations available for overall Verkada Command usage and administration.

Note: Because organization, access control, and site permissions serve different purposes, they are separate. However, users need to have permissions set for these levels to have full use of Command.


Site Admin

  • By default, can arm/disarm sites via Command and the Alarms mobile app. You can find the arm/disarm capability in the user settings profile (Site Access > Alarm User checkbox).

  • Set up new alarm sites and change all site settings, including trigger events and alarm response notifications/actions via Command and the Alarms mobile app.

  • Add or remove Verkada devices and wired inputs/outputs on the site.

  • View all alarm activity and event history with historical video.

  • Listen in and initiate talk-downs to the alarm console.

Site Viewer

  • By default, cannot arm/disarm Alarm sites.

  • When explicitly granted alarm user permissions, can arm/disarm an Alarm site in Command and from the Alarms mobile app.

  • View all alarm activity and event history with historical footage.

  • Listen in and initiate talk-downs to the alarm console.

Live-Only Viewer

  • By default, cannot arm/disarm Alarm sites.

  • When explicitly granted alarm user permissions, can arm/disarm an Alarm site in Command and from the Alarms mobile app.

  • See live video and new events on the Alarm site page.

No Access

  • By default, cannot arm/disarm Alarm sites.

  • Unable to view any details about Alarm sites in Command.

  • When explicitly granted alarm user permissions, can arm/disarm an Alarm site in Command and from the Alarms mobile app.


Set permissions for existing users and groups

  1. In Verkada Command, go to All Products > Admin.

  2. Under Org Settings, scroll down to and select Users or Groups.

  3. Select the desired user or group.

  4. Check the Alarm User box next to the user or site in a group to grant permissions.

Related resources


Need more help? Contact Verkada Support

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