There are multiple methods you can use to arm/disarm your alarm site:
Command website
In Verkada Command, go to All Products > Alarms. The current state of your alarm site is described by the status under the name of the site.
Under the name of the alarm site, you have 2 option to disarm:
Toggle on Disarmed to disarm your system.
Clicking the Armed slider.
Alarm console via the keypad
Users without access to Command can arm/disarm the system from configured keycode(s) in your alarm site or the user keycodes.
In the alarm console, enter one of your configured site-level or user-generated 6-digit keycode(s) to arm/disarm the system.
Alarms app or Command app
Command users of any access level who are granted user permissions can also arm/disarm alarm sites from the Verkada Alarms mobile app or the Verkada Command mobile app.
Log in to the app using your Command credentials.
Next to the alarm site name, click the Shield
icon to arm/disarm. For the Command app, click the Alarmsicon.
Example: Alarms App (Disarmed)
Example: Alarms App (Armed)
Example: Command App
Badge to arm/disarm from the access controller
You can configure a reader on a door to arm or disarm an alarm site. The door you choose to select can be in any site.
Recommendation. We recommend to use 2 separate doors to arm and disarm the site. If preferred, however, you can use the Toggle via Doors option to configure the door to change the state from armed to disarmed, or vice versa when triggered. Once the door is selected, a valid unlock event (for example, a keycard, Bluetooth, and remote unlock) arms/disarms the site.
To select the door to disarm or arm a site, you must go to your alarms site settings:
In Verkada Command, go to All Products > Alarms > Select Site > Settings.
Once in the alarms site settings, click Arm/Disarm > Select Doors.
Need more help? Contact Verkada Support.