This article describes the set of roles and associated permissions for Verkada Gateways. For more information on roles and permissions for other Verkada product lines, see Roles and Permissions for Command.
Site-level roles determine the access a user or group has to devices in the site.
Org-level roles allow users or groups to manage permissions and devices at a global level.
Permissions are set using roles, which define the level of access users and groups have to devices and settings within an organization and its sites.
Permissions considerations
Subsites inherit permissions from all parent sites, including the ultimate parent.
Users can belong to multiple groups. When roles conflict, the user receives the highest role granted directly or through any group.
Group-assigned roles can be manually upgraded but not downgraded. Remove the user from the group with the higher role to downgrade their access.
Site-level roles
No Access
No Access
A No Access user cannot view gateways within a site.
Live-Only Viewer
Live-Only Viewer
A Live-Only Viewer user cannot view gateways within a site.
Site Viewer
Site Viewer
Site Viewers can:
Access Gateway Home page
Access Gateway Details Page
Run Speed test
View connected devices
View historical power usage
View Activity logs
View data graphs
Set up alerts
Site Admin
Site Admin
Site Admins can do everything Site Viewers can as well as:
Claim Device
Setup Device
Manage Device
Delete Device
Manage data License
Access Gateway Home page
Access Gateway Details Page
Run Speed test
Run Packet capture
View connected devices
Power cycle ports
View historical power usage
Switch to WAN mode
View Activity logs
Claim connected devices
Change network settings
Toggle smart data usage
View data graphs
Identify Device
Reboot Device
Set up alerts
Org-level roles
Org Admin
Org Admin
Org Admins can:
Claim SW License
Claim data License
Set permissions
You can set site permissions for existing users and groups by managing user roles, groups, or sites.
You will have access to all cameras, viewing stations, air quality sensors, intercoms, gateways, New Alarms, and Command Connectors once you have been granted permissions for a site.
Users
Users
In Verkada Command, go to
All Products > 
Admin.Under
Org Settings >Users & Permissions, select Users.Select a user.
At the top right, click Manage Roles.
Set the needed permissions.
Click Save.
Groups
Groups
In Verkada Command, go to
All Products > Admin.Under
Org Settings >Users & Permissions, select Groups.Select a group.
At the top, select Site Roles >
Manage Roles.Set the needed permissions.
Click Save.
Sites
Sites
In Verkada Command, go to
All Products > Admin.In the left navigation, select
Sites.At the top left, click Manage Sites.
Select a site to manage and in the right pane, click Manage
.In the top right, click Add to add a new user or group.
Select an existing user or group to edit their permissions.
Need more help? Contact Verkada Support.