Roles and Permissions for Gateway

Roles and permissions available for Verkada Gateways

This article describes the set of roles and associated permissions for Verkada Gateways. For more information on roles and permissions for other Verkada product lines, see Roles and Permissions for Command.

• Site-level roles determine the access a user or group has to devices in the site.

• Org-level roles allow users or groups to manage permissions and devices at a global level.

• Permissions are set using roles, which define the level of access users and groups have to devices and settings within an organization and its sites.

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Permissions considerations

• Subsites inherit permissions from all parent sites, including the ultimate parent.

• Users can belong to multiple groups. When roles conflict, the user receives the highest role granted directly or through any group.

• Group-assigned roles can be manually upgraded but not downgraded. Remove the user from the group with the higher role to downgrade their access.

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Site-level roles

No Access

A No Access user cannot view gateways within a site.

Live-Only Viewer

A Live-Only Viewer user cannot view gateways within a site.

Site Viewer

Site Viewers can:

• Access Gateway Home page

• Access Gateway Details Page

• Run Speed test

• View connected devices

• View historical power usage

• View Activity logs

• View data graphs

• Set up alerts

Site Admin

Site Admins can do everything Site Viewers can as well as:

• Claim Device

• Setup Device

• Manage Device

• Delete Device

• Manage data License

• Access Gateway Home page

• Access Gateway Details Page

• Run Speed test

• Run Packet capture

• View connected devices

• Power cycle ports

• View historical power usage

• Switch to WAN mode

• View Activity logs

• Claim connected devices

• Change network settings

• Toggle smart data usage

• View data graphs

• Identify Device

• Reboot Device

• Set up alerts

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Org-level roles

Org Admin

Org Admins can:

• Claim SW License

• Claim data License

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Set permissions

You can set site permissions for existing users and groups by managing user roles, groups, or sites.

You will have access to all cameras, viewing stations, air quality sensors, intercoms, gateways, New Alarms, and Command Connectors once you have been granted permissions for a site.

Users

1. In Verkada Command, go to All Products > Admin.

2. Under Org Settings > Users & Permissions, select Users.

3. Select a user.

4. At the top right, click Manage Roles.

   1. Set the needed permissions.

   2. Click Save.

Groups

1. In Verkada Command, go to All Products > Admin.

2. Under Org Settings > Users & Permissions, select Groups.

3. Select a group.

4. At the top, select Site Roles > Manage Roles.

   1. Set the needed permissions.

   2. Click Save.

Sites

1. In Verkada Command, go to All Products > Admin.

2. In the left navigation, select Sites.

3. At the top left, click Manage Sites.

4. Select a site to manage and in the right pane, click Manage.

   1. In the top right, click Add to add a new user or group.

   2. Select an existing user or group to edit their permissions.

Need more help? Contact Verkada Support.