At Verkada, we stand by our products and are pleased to offer warranties included with the purchase of your Verkada products. Full warranty details (including hardware) are outlined in our End User Agreement. This agreement defines our relationship with you and our services.
Note: For our video security products, the primary limitation is that a camera is not damaged due to an accident, abuse or misuse, acts of God, or any unauthorized use of the hardware.
10-year warranty
Verkada Product | Model |
Access Control | AC41 Door Controller AC42 Door Controller AC62 16-Door Controller AX11 IO Controller ACC-PROX-1 Proximity Cards ACC-EV3-1 Encrypted Cards AD33 Card Reader ACC–BAT–4AH (12V4Ah Backup Battery) ACC–BAT–18AH (24V18Ah Backup Battery) AC62 18AH Backup Battery (24V18Ah Backup Battery) |
Air Quality | |
Alarms | |
Video Intercom | |
Video Security | Dome (most) |
Wireless Locks |
5-year warranty
Learn more
Verkada (Hardware) product docs
Verkada's Data Processing Addendum
Verkada's Service Level Standards
Verkada's Security Controls
Need more help? Contact Verkada Sales or Verkada Support