Verkada Product Warranty

Learn about the product warranty for all Verkada products

Updated over a week ago

At Verkada, we stand by our products and are pleased to offer warranties included with the purchase of your Verkada products. Full warranty details (including hardware) are outlined in our End User Agreement. This agreement defines our relationship with you and our services.

Note: For our video security products, the primary limitation is that a camera is not damaged due to an accident, abuse or misuse, acts of God, or any unauthorized use of the hardware.

10-year warranty

Verkada Product


Access Control

AC41 Door Controller

AC42 Door Controller

AC62 16-Door Controller

AX11 IO Controller

ACC-PROX-1 Proximity Cards

ACC-EV3-1 Encrypted Cards

AD33 Card Reader

ACC–BAT–4AH (12V4Ah Backup Battery)

ACC–BAT–18AH (24V18Ah Backup Battery)

AC62 18AH Backup Battery (24V18Ah Backup Battery)

Air Quality


Video Intercom

Video Security

Dome (most)

Wireless Locks

5-year warranty

Verkada Product


Video Security

Learn more

Need more help? Contact Verkada Sales or Verkada Support

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