First Person In Feature

Learn more about how to specify who has access to change a Door Schedule

Updated over a week ago

First Person In is a Verkada feature you can enable for individual time windows in a door schedule. This feature allows a designated group of Supervisors to enable the time window’s state when a keycard is presented. If no Supervisor unlocks the door during the time window or its optional grace period, the default Access Controlled state remains.

First Person In can cause the door schedule to move states already available from door schedules: Access Controlled, Unlocked, or Card+Code Entry.

Enable First Person In and set grace period

Grace periods are optional time windows directly preceding First Person In-enabled time windows. You can set a grace period to allow a Supervisor to send an early Supervisor Check-in. For example, a morning-shift Supervisor may scan their keycard at 7:30 a.m. for their 8:00 a.m. shift. Grace periods would allow for the Supervisor Check-In, although early, to immediately unlock the door at 8:00 a.m. for customers to enter.

Required. Ensure that your organization has a Verkada access-controlled door, and an access group has been created.

  1. In Verkada Command, go to All Products > Access.

  2. Select your desired Verkada access-controlled door.

  3. With the door page open, click Schedules.

  4. Hover over and select anywhere on the schedule to display the current Door Schedule settings or next to the name of the current schedule, and click Change.

  5. On Door Schedule settings:

    1. Select any of the weekdays or hover over the weekday that needs to be changed.

    2. You should see the option to press and hold over the day to start changing that day's schedule.

  6. When one of the weekdays is being modified, an Edit Schedule window appears:

    1. Set the hour and minute a schedule should start.

    2. Choose 1 or multiple days of the week the schedule should be applied to.

  7. At the bottom, toggle on First Person In.

  8. When prompted:

    1. Choose which access group should be designated as the Supervisor.

    2. Set the grace period for the First Person In schedule.

  9. Once complete, at the top right of the settings page, click Done > Save.

⚠️ Warning. When a schedule is created that uses First Person In, the Supervisor must badge in on every single door the schedule is applied to before a schedule change takes place.

Watch the following video to show how First Person In works:


How do Supervisor Check-Ins work?

  • Supervisor check-ins can be sent during the grace period, preceding a First Person In-enabled state.

    • A First Person In-enabled time window begins at its start time, not during a grace period.

    • The grace period does not trigger its First Person In-enabled state early. Instead, a grace period just allows for immediate application.

  • A Supervisor cannot access a scheduled state early, even within a grace period.

    • For example, if there is a First Person In-enabled Unlocked time window scheduled for 3:00 p.m. with a one-hour grace period, a Supervisor cannot unlock the door at 2:30 p.m. Instead, badging at 2:30 p.m. immediately unlocks the door at 3:00 p.m.

    • The scheduled time window’s state applies, even if a grace period overlaps it. This includes the default Access Controlled state. For example, when a Supervisor scans in during a grace period and that overlaps with a Locked time window, the Supervisor receives a Check-In while denying entry to the door.

  • Grace periods can extend, at maximum, for two hours before a scheduled time block.

Can a Supervisor Check-In affect multiple First Person In-enabled time windows?

A Supervisor Check-in is connected to one First Person In-enabled time window. However, grace periods can overlap, and a Supervisor Check-in will be valid for each overlapping grace period.

For example, a Supervisor Check-in for a morning shift will not carry over for a separate evening shift. However, if both have grace periods and they overlap, the same check-in will trigger for the morning and evening shift time windows.

What is the different between a First Person In Access Controlled state and the default Access Controlled state?

The default Access Controlled state requires a proper access level to unlock the door.

An First Person In-enabled Access Controlled state requires a Supervisor Check-in before anyone else can unlock the door, even if non–Supervisors otherwise could unlock the door.

Related resources

Need more help? Contact Verkada Support

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