Door access is prescribed using two components, a schedule defining normal use, and exceptions to temporarily change the schedule. Access levels supersede the door's schedules and exceptions.

Schedules

The schedule determines when the door will be locked or unlocked. Multiple schedules can be configured although only one can be active at a time.

Process

To modify a door's schedule, you'll first need to select Admin tab in the sidebar and select Door Schedules.

From here you can edit and create new schedules. To edit a schedule select it from the list and you can change the unlock times as well as the doors assigned to the schedule.

If creating a new schedule, click Add Weekly Schedule and name the schedule. This brings you to a new schedule page, where the locked and unlocked times can be set. Make sure to apply the schedule to any doors by selecting the Doors option.

Exceptions

Exceptions are useful when you need to modify a door's access for a given period of time, but don't need to change the full schedule. Exceptions take precedence over the schedule. Typically these are used for holidays or special events where access must be modified on a temporary basis. Exceptions are limited to a 1-month timeframe so if you need a longer exception it is recommended to instead make a separate schedule.

Process

To create an exception, you'll first need to select the Admin tab in the sidebar and select Exceptions. You can create access level exceptions and door exceptions.

When creating an access level exception select + Add from the Access Exceptions tab on the Exceptions page. From here you'll be prompted to enter a name, dates, and times.

Once created, you are brought to the exception's page where times can be adjusted like when configuring a schedule.

Select the Access Levels tab to apply this exception onto any access levels.

When creating a door exception select + Add from the Door Exceptions tab on the Exceptions page. From here you'll be prompted to enter a name, dates, and times.

Once created, you are brought to the exception's page where times can be adjusted like when configuring a schedule.

By selecting the Doors tab you can toggle the switch by each door to apply the exception to it

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