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Door Schedules and Exceptions

Manage schedules and exceptions when access to doors is allowed

Updated over 5 months ago

With Verkada Access Control, door state changes can be automated using 2 different components:

  • Door Schedules define regular door states for each day of the week.

  • Exceptions allow you to temporarily change part of a door's schedule for specific dates and time periods. Exceptions are managed using door exception calendars.

    • Exceptions are useful when:

      • You need to temporarily modify a door's state on a specific date for a given period of time (such as a holiday), but don't need to change the normal schedule.

      • You need doors to follow a regular schedule with states that repeat on a non-weekly cadence (e.g., every other week, once a month, etc.).

    • Exceptions take precedence over the schedule and modify the door's behavior for the entire day. Typically these are used for holidays or special events where access needs to be modified temporarily.

Create a door schedule

Doors have schedules to control user access. Multiple doors can share the same schedule. You can configure multiple schedules, though only one can be active at a time.

  1. In Verkada Command, go to All Products > Access.

  2. On the left panel, click Schedules.

  3. Select Door Schedules.

  4. At the top right, click Add Schedule.

    1. Give the schedule a unique name.

    2. Create the schedule.

    3. Add doors.

    4. (Optional) Toggle on First Person In.

  5. Click Save once all your changes have been made.

Modify a door schedule

If you toggle on First Person In, it requires an authorized user to present a valid credential before permitting access to any other user. Admins can configure entry schedules so that specified doors remain locked and secure until an authorized member of a supervised group arrives and presents their credentials during the scheduled period.

  1. In Verkada Command, go to All Products > Access.

  2. On the left panel, click Schedules.

  3. Select Door Schedules.

  4. Select the schedule you want to edit.

  5. You can edit these settings, as needed:

    1. Edit the schedule name.

    2. Edit the schedule.

    3. Edit doors.

    4. (Optional) Toggle on/off First Person In.

  6. Click Save once all your changes have been made.

Door exceptions are applied to doors using door exception calendars. See Door Exception Calendars for more information.

Need more help? Contact Verkada Support.

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Override Schedule Access to a Door
Double Badge to Override a Door's Schedule
Alarm Schedule Exception
Door Exception Calendars
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