Alarm schedule exceptions allow you to change an arm/disarm schedule temporarily. Exceptions are useful when you need to modify an alarm schedule for a given period of time, but don't need to change the full schedule.
Exceptions take precedence over the regular arm/disarm schedule. Typically these are used for holidays or special events where arms status must be modified temporarily (eg. disarm site temporarily when janitors are expected).
Create schedule exception
Exceptions can be created up to a year in advance and are limited to a 1-week timeframe. If a longer exception is needed, we recommend adjusting the regular arm/disarm schedule or making multiple schedule exceptions.
In Verkada Command, go to All Products > Alarms
.Select a site, at the top left, click Settings.
Under Settings, go to Arm/Disarm > Arm Schedule.
Arm Schedule must be enabled in order to schedule an exception
Next to Arm Schedule Exception, click + Exception.
a. Give the exception a unique name.
b. Set a start and end date. You will be presented the default arm/disarm schedule for those days to modify.
c. Set the exception schedule.
d. (Optional) Select repeat on all days, if all the days have the same schedule.Click Save once all your changes have been made.
You cannot include the same date in 2 different exceptions.
If you do not have a regular arm schedule configured the alarm site will not disarm at the end of an alarm exception because Auto Disarm is not enabled.
Modify schedule exception
In Verkada Command, go to All Products > Alarms
.Select a site, at the top left, click Settings.
Under Settings, select Arm/Disarm > Arm Schedule.
Under Arm Schedule Exception, select the exception you want to modify.
You can edit these settings, as needed. Changes will be saved automatically.
a. Edit the exception name.
b. Edit the start and end date.
c. Edit the exception schedule.
View all Schedule Exceptions
In Verkada Command, go to All Products > Alarms
.Select a site, at the top left, click Settings.
Under Settings, select Arm/Disarm > Arm Schedule.
Under Arm Schedule Exceptions a list of all exceptions can be viewed.
When the system is armed or disarmed via schedule exceptions, it will be displayed in the Activity tab as Armed by Schedule or Disarmed by Schedule, similar to the regular schedule activity log.
Remove schedule exceptions
In Verkada Command, go to All Products > Alarms
.Select a site, at the top left, click Settings.
Under Settings, select Arm/Disarm > Arm Schedule.
Under Arm Schedule Exceptions, select the exception you want to remove.
Click
next to the exception to remove it.Click Remove to confirm.
Need more help? Contact Verkada Support.