Access Admins and Access Managers can override access to a door, or unlock a door, for a set amount of time directly from the door page in Verkada Command. This is useful for any situation where the door state in the door schedule is no longer appropriate.
Some use cases might include:
Locking the door if the security team has departed for a specific period of time.
Locking the door remotely if a snow day occurs and students are unable to get to campus for an undefined period of time.
Unlocking classroom doors for school hours.
Unlocking the door for an extended delivery.
Override access to a door's lock schedule
In Verkada Command, go to All Products > Access.
Locate the door page where you want to override a door's lock schedule.
At the lower right of the live view, find Override (next to the lock icon of the door).
You can see the current state of the door and the option to override it. This places a one-time change to the door schedule that is either indefinite or expires after a set amount of time
Confirm the state of the door's lock schedule and modify the schedule, as needed. Learn more about how to modify a door's schedule.
Need more help? Contact Verkada Support