To use Verkada Command, you need valid licenses for your devices and products. If you have unused devices or products, you can delete them to avoid exceeding your license cap. Follow the instructions below to delete unused devices and products.
All hardware requiring a license (cameras, viewing stations, alarm consoles) can be deleted on the Devices page. To delete an unused device, do the following:
Select the device(s) you want to delete
Select delete from the menu at the top of the page
Doors can be deleted on the page for their respective door controller. To delete an unused door, do the following:
Select the door controller containing the door you would like to delete
Click the arrow on the lower right corner of the door controller image
Click the trash can to delete the unused door
Alarm locations can be deleted on the Alarm sites page. To delete an unused alarm location, delete each of the sites associated with that alarm location by clicking on the trash can at the left of each site bar.
Guest tablets can be deleted via the Guest page, underneath the settings for each Guest site. To delete an unused tablet, do the following:
Select a Guest site that contains the unused tablet
Click Settings at the top right-hand corner, and then click Customize Site to go to the site settings
In the site settings, click Tablets, and then click on the unused tablet
Click Delete Tablet to delete the tablet
For more information about how Verkada licenses work, read our Licensing Overview.