Guest types allow you to customize the information guests need to provide at check-in. This can include security screenings, required documents, etc. It is helpful to name a Guest type something easy for guests to identify, such as interview or delivery.
You need Org Admin permissions to create global Guest types.
Configure Guest types
In Verkada Command, go to All Products > Guest
.On the left navigation, click Guest Settings
.Under Organization > Guest Types click Manage Guest Types.
In the top right, click Add Guest Type.
Select Add Global Guest Type to create a Guest type for all sites.
Select Add Site Guest Type and select a site to create a guest type for an individual site.
Select the Guest type you want to configure.
Enter a unique name.
Click Save and Continue.
Customize the Guest type settings as needed.
Note: When you select security screening and sub-features, the guest is prompted to submit a photo of their ID. This photo will be scanned against an aggregated list of background and sex offender registries. To learn more about this feature, see Verkada Guest Security Screen.
Need more help? Contact Verkada Support.