To strengthen an organization's oversight of their campuses and sites, Verkada Guest offers an optional Security Screening feature for each Guest Type defined under a specified Guest site.
Within Guest, administrators can enable additional screening across a variety of databases, allowing staff to deny entry and alert relevant personnel via email and SMS.
Required. You must have Workplace Site Admin permissions to enable Guest Security Screening.
Configure Guest Security Screening
Note: Currently, Guest Security Screening is only supported by organizations in the US.
In Verkada Command, go to All Products > Guest.
On the left navigation, click Guest Settings.
On the Guest Settings > Organization, scroll down to Guest Types and click Manage Guest Types.
Select the desired Guest Type.
Add the Security Screening step
Configure the settings for the Security Screening step
At the top right, click X to close the site settings.
Guest Types that include the Security Screening step will prompt visitors to scan their driver's license or US or state-issued ID.
Guest check-in
A guest can check in using the iPad kiosk (see list of supported iPads) or scanning a QR code on their mobile device.
If the guest selects a reason for visit that requires the security screen, they are prompted to consent to scanning their photo ID.
(Optional) If the lighting in the area of the iPad kiosk is poor, at the top right of the screen, the guest can tap the lightning bolt icon to temporarily brighten the screen of the iPad to better illuminate the ID card.
While precision isn't required, the guest should:
Center the ID card in the frame.
Use approximately half of the framed area.
Hold the ID steady.
Once detected, the ID is automatically scanned and the following check-in page is prefilled with the guest's name.
The guest can then proceed with the rest of the check-in process.
Offender Match Validation
If there is no match, the guest continues with the check-in process as usual. If there is a potential match, the guest prompts the front desk staff to review the event.
Note: Currently, Offender Match Violation is only supported by organizations in the US.
The front desk personnel must:
Visually inspect the ID card provided by the guest against the information returned from the aggregated local/state offender databases.
Indicate whether it is a match.
Provide final confirmation.
Depending on the match outcome:
If the guest does not match the offender, then the front desk personnel selects No and the check-in continues.
If the guest does match the offender, then the front desk personnel selects Yes > Confirm. The guest is then denied entry at the iPad kiosk (or their mobile browser) and, if the Security Screening box is checked, Verkada Command notifies the host and/or other contacts, as configured on the Guest site.
However, if it's necessary to admit someone who is flagged as a known offender, the Guest administrator can click Allow guest to enter.
The guest badge is printed and the entry log reads “Guest was allowed to enter by [user name]”.
Privacy and data retention
The Security Screening feature maintains privacy with several strict security levels and measures.
At the user level
Guest maintains strict user roles and permissions.
Guest Administrators and Guest Site Managers have access to select the security screen feature.
Guest Site Viewers have the ability to check-in guests, view guest logs, and confirm potential matches within the Guest interface.
At the product level
Only the full name and date of birth are sent to the third-party vendor conducting the US offender search.
The third-party database provider deletes the information used to conduct the search once completed.
No imagery from Verkada cameras or the Verkada Guest kiosk is used to do biometrics searches against registered offender lists.
At the infrastructure level
All customer data is stored in Verkada’s platform.
Data is not shared across customer data sets.
All communications to the system are fully encrypted when in transit and at rest.
Security & Data
Note: Verkada Guest saves confirmed offender records in Command for 30 days by default (1–90 days supported).
In Verkada Command, go to All Products > Guest.
On the left navigation, click Guest Settings.
On Guest Settings > Organization:
Scroll down to Security & Data.
Set the Expire after value accordingly.
List of supported iPads
iPad Model | Generation | Facetime Camera Res (MP) | Security Screens? | Supports iOS 14.6+? |
iPad Pro 12.9-in. | 5,6 | 12 | Yes | Yes |
iPad Pro 11-in. | 3,4 | 12 | Yes | Yes |
iPad | 9,10 | 12 | Yes | Yes |
iPad Air | 5,6 | 12 | Yes | Yes |
iPad Pro 12.9-in. | 2,3,4 | 7 | No | Yes |
iPad Pro 12.9-in. | 1 | 1.2 | No | Yes |
iPad Pro 11-in. | 1,2 | 7 | No | Yes |
iPad Pro 10.5-in. | 1 | 7 | No | Yes |
iPad Pro 9.7-in. | 1 | 5 | No | Yes |
iPad | 5,6,7,8 | 1.2 | No | Yes |
iPad Mini | 5 | 7 | No | Yes |
iPad Mini | 4 | 1.2 | No | Yes |
iPad Air | 3,4 | 7 | No | Yes |
iPad Air | 2 | 1.2 | No | Yes |
iPad Mini | 2,3 | 1.2 | No | No |
iPad Air | 1 | 1.2 | No | No |
Database Details
Sex Offender Registries
Sex Offender Registries
Guest screens against sex offender registries across all 50 states and Puerto Rico.
Government Watch List
Government Watch List
The Government Watch Lists toggle includes the following databases:
Air Force Fugitives
America Most Wanted Fugitives
BIS Denied Persons List
Bureau of Alcohol, Tobacco, and Firearms
DEA Active Registrants
DEA Diversion Control Administrative Actions Against Doctors
DEA Fugitives
Denied Persons List
Department of State – Non Proliferation Sanctions
Department of Treasury Debarred List
Excluded Parties List System
FBI Crimes Against Children
FBI Criminal Enterprises
FBI Cyber Crime
FBI Domestic Terrorists
FBI Terrorism-Most Wanted
FBI Top 10 Most Wanted
FBI Violent Murders
FBI Violent Offender
FBI White Collar Criminal
FDA Clinical Disqualification Proceedings List
FDA Debarment List
FDIC - Failed Bank List
Federal Deposit Insurance Corporation Enforcement Actions
Federal Reserve Enforcement Actions
FHFA Suspended List
Health & Human Services
ICE Most Wanted Fugitive
Medi-Cal Procedure Drug Code Limitation List
Medi-Cal Suspended and Ineligible Provider List
Money Services Businesses FINCEN List
National Credit Union Administration
NPPES NPI Registry
OCC Bank Enforcement Actions
Office of Thrift Supervision - Enforcement Actions
OIG - Most Wanted Health Care Fugitives
ORI Findings of Research Misconduct and Administrative Actions
Pat AECA Debarred List
Pat Entity list
Pat Foreign Sanctions Evaders List
Pat Specially Designated Nationals
Politically Exposed Persons List
Secret Service Most Wanted
Specially Designated Nationals and Blocked Persons
TRICARE Sanctions List
U.S. Marshals Service Major Fugitive Cases
US Department of Commerce
US Department of State – Non Proliferation Sanctions
US Department of State Foreign Terrorist Organization
US Department of Treasury non-SDN sanctions lists
US Dept of Housing and Urban Dev
US HUD - Limited Denials of Participation List
US Postal Service Most Wanted
US SEC Administrative Proceedings
World Bank Debarred List
Criminal Background Check
Criminal Background Check
The Criminal Background Check toggle searches available Department of Correction records, Fugitives records, FBI Most Wanted records, and Interpol records.
Need more help? Contact Verkada Support.