Guest Admin

Add/Remove users
Modify user membership
View guest logs and analytics
Add and modify sites
Sign out users and print badges
Modify account settings
View doors in all sites and edit schedules

Guest Site Manager

Modify sites
View account settings
View guest logs and analytics
Sign out users and print badges
View doors in permitted sites and edit schedules

Guest Site Viewer

View guest logs and analytics
Sign out users and print badges
View doors in permitted sites

Note: These roles grant access to view live and historical video for all the cameras in the site they were granted access to even if the user is assigned live-only view permissions to the camera site.

Granting Roles

Organization Admins are Guest Admins by default. To promote users to Site Manager or Site Viewer take the following steps:

Browse to All Products > Guest
Select Admin from the left-hand side menu
Select Users & Roles
Select Manage Roles
Search for and select the user you want to promote
Once a user is selected you will see a new window
Select + Add Role
From here you should see two options Site Viewer and Site Manager
After choosing the role you will be prompted to choose which site(s) the user should have access to

Note: Once user(s) have been promoted it is recommended you refresh the page to see a list of the newly added users and their roles.

Modifying and Removing Users

To modify a user select their name from the user's list. You will be presented with the user and the roles they hold in the organization.

The list of options includes:

+ Add Role - allows you to add Site Viewer or Site Manager roles to users along with sites
Add/Remove Sites - allows you to choose to add or remove sites from users
Remove Role - allows you to remove roles from a user, hover over their current role and a Remove Role option should appear.

Note: Removing all roles from a user will cause the user to be removed from the Guest dashboard.