Guest provides multiple methods for districts to securely share student and guardian data. By sharing this data districts can build smart check-in workflows for students and guardians.
Before you begin
To use school guest types, school data must be shared with a Guest site. This helps Guest keep track of students and their guardians by school.School data can be assigned in 3 ways:
Configure a School Guest Type
In Verkada Command, go to All Products > Guest
.On the left navigation, click Guest Settings
.At the top, select Sites > your site.
Under Guest Types, click Manage Guest Types.
In the top right, click Add Guest Type.
Enter a unique name.
Select a site.
Click Next.
Select Schools and choose a template.
Click Create.
Next to Check In Steps, click
.Under Schools, select a search option:
Student Name: Requires visitors to search for a student by name. Only students in the school associated to the Guest site will appear in this search. Visitors may search by name or student ID.
Guardian & Student Name: Requires a visitor to search for a guardian name and then for a student name. By default, only guardians and students associated with the school assigned to the Guest site appear in the search. A guardian selected from this search may only search for students they are linked to.
(Optional) For the Guardian & Student Name step, check Allow temporary guardian exceptions (more info here).
Configure other settings as needed.
Click Save Changes.
Using Pins with School Guest Types
Steps as part of School Guest Types can be pinned to make them skippable on future sign-ins. Pinning the Student Name step will save a previously selected student selection. Pinning the Guardian & Student Name step will save both the previously selected guardian name and student names(s). A visitor can change the guardian and student name selections even if the step is pinned.
Using Temporary Guardian Exceptions
Temporary guardian exceptions let visitors choose any student from the school's student list. A guardian from the school's guardian list can select the students they are authorized to release or a different student. A person that is not on the school's guardian list can also select any student. After sign-in, these visits require approval from staff.
Manage temporary guardian exceptions
If a visitor selects a student they’re not linked to in the school data, staff will be prompted to review the visit. Staff can reject or approve the visit.
In Verkada Command, go to All Products > Guest
.At the top, select your site.
On a visit log, click Please Review.
In the menu, choose to allow or deny the temporary guardian exception.
Visit details indicate whether the visitor was approved as a temporary guardian. If a guardian exception was denied, staff can still allow entry by opening the visit log and selecting Allow entry.
Need more help? Contact Verkada Support.