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Create Response Templates

Curate relevant response plans for different types of incidents.

Updated this week

Workplace Site Admins can create Response Templates for different types of incidents. A Response Template defines:

  • Who needs to be accounted for as evacuees

  • What statuses can be assigned to evacuees

  • Where evacuees can be marked as present

For schools, configure the Response Template for Reunification and set up a Guardian Form.


Create a Response Template

  1. In Verkada Command, go to All Products > Incident Response.

  2. On the left navigation, click Response Templates.

  3. At the top, select your site.

  4. Select Add Template and configure the template settings:

Response Templates are site-specific and apply to a single site.

General

  1. Enter a unique Template Name.

  2. Choose Template Color.

  3. Choose Template Icon.

  4. Enter a Template Description.

People

This setting defines who will be tracked as evacuees when a Response Template is launched. You can choose from three groups:

  • Students – All students in the school linked to the Workplace site.

  • Staff – All Workplace employees assigned to the site.

  • Visitors (from Guest) – All visitors signed in on the day the Response is launched.

Reunification

For K12 customers, enabling Reunification lets employees check in guardians and mark students as reunified. This adds a Reunified status for evacuees. Admins can also customize a Guardian Form to collect guardian information at check-in.

Person Statuses

Admins can define which statuses can be assigned to evacuees. If Reunification is enabled, a Reunified status will always be available.

Location Names

Admins can define where evacuees and guardians (if Reunification is enabled) are expected to assemble.

Need more help? Contact Verkada Support.

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