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Mailroom Site Configuration
Mailroom Site Configuration

Breakdown of Mailroom Site Configuration

Updated over a week ago

Customize Sites

Choose a site by navigating to Mailroom Settings then Sites

Use the drop-down menu to choose the site you want to configure

Site Details

The Site Details section contains options including changing the location of your site and changing the default logo of your site.

Scan Camera

Here you can add a camera that can see where deliveries are scanned. Video clips will automatically be generated when a package is scanned to help identify each item.

Context Cameras

Here you can add more cameras to keep an eye on your mailroom at all times.

Pickup Locations

Indicate where employees should pick up their packages, you can also add context cameras to visually identify items and investigate issues.


This section enables you to choose who in your organization will be able to receive packages, which is used for tracking and logging.

In order to add an employee, you can choose one of the following methods:

  • Add individual

    Manually adding users.

  • Bulk upload CSV

    The .csv file must have the following headers, which are case-sensitive:





Example User

+1 650-555-5555

Note: Both the phone and photo columns must exist, however populating values for these columns is optional.

  • Sync with identity provider

Alternatively, if your organization has an existing SCIM integration you can import employees from your SCIM-managed groups. More information can be found here.

Remove Site

If a site is no longer needed as a Mailroom site you can remove it. Removing it as a Mailroom site will not affect your settings in Command.

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