To add additional security to a door you can require both a key card and an entry code to gain access. This type of two-factor authentication can only be added to doors that include both a badge reader and a keypad.
Enabling Card + Code on a Door Schedule
Select the Access tab from the All Products menu
Select the site the door is in from the dropdown menu
Select the door you want to configure Card + Code on
Select the Schedules tab
Select Change to adjust the existing schedule on the door or to make a new schedule
Set the times you would like to have Card + Code enabled on the door, then select Card + Code Entry from, the Door Status drop-down menu
Enable Card + Code for a door exception
From the door's Schedules tab, select Add Exception and either select an existing exception or create a new one
Set the times you would like to have Card + Code enabled on the door, using the v to change between an Unlocked time and a Card + Code time.
Then Save
Using Card + Code to Unlock a Door
First, a user must have credentials for both a card and a pin code. This can be configured by following the steps below:
Select the Access tab from the All Products menu
Select Access Users from the left-hand menu
Search for the user you want to update credentials for
Under the user's Profile, next to Entry Code enter the desired code and it will autosave
If a Key Card is not already added, you can add one by following this document.
Note: When unlocking a door, the card or fob will need to be scanned on the reader before the pin code is entered.
Known Issues
The common issues that occurs with Card + Code is that one of the authentication methods fail. This can be troubleshot by temporarily disabling Card + Code Entry for Access Controlled until it is confirmed that the card and pin keys can individually grant access to the door.