Verkada devices need to communicate with Verkada Command, and they use the network they are connected to in order to do this. In most cases, little-to-no updates to your network settings are needed. Additional configuration may be required for complex or highly secure networks.
Additional required domains
Each unique device type may have additional required domains (see list). Some firewalls do not allow wildcards (*), so you may need to allowlist each endpoint individually.
Most Verkada devices are powered through Power over Ethernet (PoE).
Use the datasheets to determine what the power requirements are for your Verkada device. These the most common power requirements:
IEE 802.3af, Type 1 PoE
IEEE 802.3at, Type 2 PoE+
IEEE 802.3bt, Type 3 PoE++
100–240 VAC, 50/60 Hz
Verkada devices must be assigned an IPv4 address to communicate on the LAN and to Verkada Command through the internet. By default, all Verkada devices use Dynamic Host Configuration Protocol (DHCP), User Datagram Protocol (UDP) ports 67 and 68 to obtain their IP addresses and network configurations.
If you require your device to have a specific IP address, use a DHCP reservation using the device’s Media Access Control (MAC) address (found on the device's label). For cameras specifically, you can set up a static IP address in Command.
Domain Name System
Verkada devices use the Domain Name System (DNS) server to resolve Verkada’s fully qualified domain names (FQDN) to IP addresses to communicate with them. Your DHCP server tells the Verkada device where the DNS server is on the network and the device communicates using UDP port 53.
Verkada devices require access to many endpoints to have the full-featured experience. Many customers may want to restrict devices to only communicate with the specific required endpoints.
Below are the general domains to allow, applicable for all organization-regions:
*.verkada.com - UDP/123 + TCP+UDP/443
220.127.116.11 - UDP/123
18.104.22.168 - UDP/123 + TCP+UDP/443
*.appcenter.ms - TCP/443
*.twilio.com - TCP+UDP 443, 5060, 5061
time.cloudflare.com - TCP/4460 + UDP/123
*:4100 - TCP/UDP on LAN
*.amazonaws.com - TCP+UDP/443
*.amazonaws.com - UDP/1024 to 65535
*.backblazeb2.com - TCP/443
See Additional required domains (above) for a list of additional product-specific required network settings.
Need more help? Contact Verkada Support