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Required Network Settings
Required Network Settings

Learn about the network settings you need to allow for Verkada devices to work on your network

Updated today

Verkada devices need to communicate with Verkada Command, and they use the network they are connected to to do this. In most cases, minimal updates to your network settings are needed. Additional configuration may be required for complex or highly secure networks.

Device-specific network settings

Each device type has required domains to allow them to properly operate on the network. Select a product from the list below for more information on its required network settings.

Note: Some firewalls do not allow wildcards (*), so you may need to allow each endpoint individually.

Compatibility

Verkada devices are incompatible with local area networks (LANs) that require proxy servers or Secure Socket Layer (SSL)/Transport Layer Security (TLS) inspection. If either is in use, a bypass for all Verkada devices must be implemented for your Verkada devices to communicate with Verkada Command.

IP address

Verkada devices must be assigned an IPv4 address to communicate on the LAN and to Verkada Command through the internet. By default, all Verkada devices use Dynamic Host Configuration Protocol (DHCP) and User Datagram Protocol (UDP) to obtain their IP addresses and network configurations.

If you require your device to have a specific IP address, create a DHCP reservation using the device’s Media Access Control (MAC) address (found on the device's label). You can also set up static IP addresses in Command for cameras.

Domain Name System

Verkada devices use the Domain Name System (DNS) server to resolve Verkada’s fully qualified domain names (FQDN) to IP addresses to communicate with them. Your DHCP server tells the Verkada device where the DNS server is on the network and the device communicates using UDP port 53.

Note: DNS over HTTPS (DoH) is currently not supported.

Power

Most Verkada devices are powered through Power over Ethernet (PoE). You can use the product datasheets to figure out the power requirements for your Verkada devices.

These are the most common power requirements:

  • IEE 802.3af, Type 1 PoE

  • IEEE 802.3at, Type 2 PoE+

  • IEEE 802.3bt, Type 3 PoE++

  • 100–240 VAC, 50/60 Hz


Need more help? Contact Verkada Support

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