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Set Up Your Viewing Station
Set Up Your Viewing Station

Learn how to set up your Verkada Viewing Station for live viewing

Updated over a week ago

The Verkada Viewing Station provides a plug-and-play solution to stream multiple camera feeds simultaneously on a display with no local configuration needed.

  • It serves as a dedicated, admin-managed device with customizable layouts.

  • Supports 30 camera feeds per page and up to 10 pages.

Step 1: Connect your viewing station

When you open your box, you should find an HDMI cable, a power cord, and a viewing station remote. You only need to provide an Ethernet cable. See Viewing Station Network Settings.

Once you take the viewing station out of the box, follow these setup steps:

  1. Attach the power cord to the viewing station and connect it to a power source.

  2. Connect one end of the HDMI cord to the viewing station and the other end to your display.

  3. Attach an Ethernet cable to the viewing station and connect it to your network.

Step 2: Claim your viewing station

Note: You must be an Org Admin to ensure you have access to all devices on your viewing station and to claim the viewing station.

Find your viewing station's serial number

The are 2 ways to find the serial number:

  • Once the viewing station is powered on, you should see a serial number displayed along with a QR code.

  • In Verkada Command, go to All Products > Devices > select a viewing station.

  • On the right panel, you should see the following settings: Site, Location, Date Added, Serial Number, Model, Timezone, and Local IP.

When you're ready, claim the viewing station (as you would for a camera):

  1. In Verkada Command, go to All Products > Devices > Add Devices.

  2. When prompted, enter or scan the viewing station's serial number.

  3. When prompted, claim the viewing station and configure, as needed.

Once the VX52 is powered on you will see a serial number displayed along with a QR code. When you are ready you can claim the viewing station just like a camera from command.verkada.com/add-device.

Once claimed you are now ready to configure your viewing station.

Step 3: Configure your viewing station

Find your viewing station

To find your newly added viewing station, go to the Devices page and filter for viewing stations.

  1. In Verkada Command, go All Products > Devices and filter the viewing stations.

  2. At the top right, click the arrow to begin the configuration.

  3. (Optional) At the top left, select the viewing station's name and edit the name.

Edit the viewing station name (optional)

To edit the name of the viewing station, select its name at the top of the page and enter a unique name.

Add camera tiles and Smart Tiles

Note: You can add up to 10 pages and up to 30 live feeds per page.

  1. On the selected viewing station's page, click Add Camera Tiles. You can also select Add Smart Tiles, which enables you to display the most active camera, most recent access control event, or air quality or environmental sensor information.

  2. Once you have cameras or smart tiles added, you can change the layout of the display. Click Settings (gear icon) > Layout to change the display layout.


  3. (Optional) Click the plus (+) icon to add an additional page. You can add up to 10 pages and up to 30 live feeds per page.


    Each page has a timer to enable you to view different subsets of cameras on your viewing station.

Add Verkada viewing station admins

Note: You need to be Org Admin to ensure you have access to all devices on the viewing station.

A device that is moved to a different site (where the user does not have access) causes the same issue. It's possible for an org to have sites that an Org Admin does not have access to, but they can grant themselves access.

Step 4: Configure viewing station settings

  1. On the viewing station page, click Settings.

  2. On Settings, you can view the current settings or delete the viewing station, if needed.

    The Settings menu consists of the following options:

    • Offline Alerts—Receive offline alerts for the viewing station, and select a list of users who can receive those alerts.

    • Show Labels—Toggle that displays labels on the camera live feeds. If you toggle off this setting, you can only view the live feeds of the cameras and not the camera names.

    • Enable Cloud Streaming—Use this setting if the cameras are remote from your location to prevent live streaming remotely or allow live streaming remotely. When this setting is toggled off, only cameras that are local to you will live stream.

    • Test Offline mode—The viewing station still streams locally if the network connection is lost, and simulates a network outage on the viewing station.

    • Enable Low-Latency Streaming—When cameras are fully updated and local to the viewing station, they stream with low latency.

    • Copy Existing Viewing Station—Copy live feed configurations and viewing station settings from other viewing stations in your org.

Configure Wi-Fi

Note: Wi-Fi support on the viewing station requires Verkada software version 2.2.0 (137) or higher. You can find the software version and the serial number in the Device section (below Wi-Fi). If your viewing station has not yet automatically updated to this software version, please contact Verkada Support.

  1. Connect the viewing station to a wired network first and complete the setup process.

  2. Once it is online via a wired network, enter the Wi-Fi Network Name (SSID).

  3. Select the appropriate Security type (WPA2, WPA, or WEP).

  4. Enter the Wi-Fi network Password and click Save (hidden SSIDs and networks without passwords are not currently supported).

  5. Wait 1–2 minutes and then power down the viewing station, disconnect the network cable, and power it back on. The viewing station should then connect to Wi-Fi and continue operating as normal.

Copy an existing viewing station

You can copy live feed configuration and viewing station settings from other viewing stations in your organization.

Restart viewing station

The viewing station becomes unavailable for a few minutes while it restarts.

Related resources


Need more help? Contact Verkada Support

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