All Collections
Need Help?
Getting in touch with Verkada Support
Getting in touch with Verkada Support
Instructions on reaching out to the Verkada Support for help
Updated over a week ago

Enterprise support is included with your Verkada license. Verkada Support is available 24/7 via phone, email, and chat.

Live Chat

  • Log in to Command

  • Select the Help question mark icon in the bottom left-hand corner of the page

  • Select Contact Us from the menu that appears

  • Select Live Chat to start a chat with Verkada Support

    Note: You can find the Verkada Support email address and phone numbers from this menu as well.

Live Chat via Verkada Command App

  • Select the right arrow icon on the bottom right of the screen

  • Select Help

  • Select Online Chat

  • When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat



Call us at any of the following numbers

For more information, please see

Did this answer your question?