Enterprise support is included with your Verkada license. The hours for Verkada Support can be found on this page: https://www.verkada.com/support/.

Live Chat

  • Log in to Command

  • Select Help in the bottom left-hand corner of the page

  • Select Help once again to open the chat dialog box

  • When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat

Live Chat via Verkada Command App

  • Select the right arrow icon on the bottom right of the screen

  • Select Help

  • Select Online Chat

  • When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat

Email

Phone

Call us at any of the following numbers

  • North America: +1 (650) 514-2500

  • Latin America: +52 (5) 565991555

  • Europe: +44 (20) 30486050

  • Asia / Pacific: +61 (1800) 718550

For more info and policies see the support page on our website.

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