Enterprise support is included with your Verkada license. The hours for Verkada Support can be found on this page: https://www.verkada.com/support/.
Live Chat
Log in to Command
Select Help in the bottom left-hand corner of the page
Select Help once again to open the chat dialog box
When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat

Email us at [email protected]
Phone
Call us at any of the following numbers
North America: +1 (650) 514-2500
Latin America: +52 (5) 565991555
Europe: +44 (20) 30486050
Asia / Pacific: +61 (2) 83105777
For more info and policies see the support page on our website.