Enterprise support is included with your Verkada license. The hours for Verkada Support can be found on this page: https://www.verkada.com/support/.
Live Chat
Log in to Command
Select Help in the bottom left-hand corner of the page
Select Help once again to open the chat dialog box
When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat
Live Chat via Verkada Command App
Select the right arrow icon on the bottom right of the screen
Select Help
Select Online Chat
When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat
Email us at [email protected]
Phone
Call us at any of the following numbers
North America: +1 (650) 514-2500
Latin America: +52 (5) 565991555
Europe: +44 (20) 30486050
Asia / Pacific: +61 (1800) 718550
For more info and policies see the support page on our website.