Enterprise support is included with your Verkada license. Verkada Support is available 24/7 via phone, email, and chat.
Log in to Command
Select the Help question mark icon in the bottom left-hand corner of the page
Select Contact Us from the menu that appears
Select Live Chat to start a chat with Verkada Support
Note: You can find the Verkada Support email address and phone numbers from this menu as well.
Live Chat via Verkada Command App
Select the right arrow icon on the bottom right of the screen
Select Online Chat
When the chat dialog box opens, select Send us a message to begin a new chat or See previous to respond/reopen an existing chat
Email us at [email protected]
Call us at any of the following numbers
North America: +1 (650) 514-2500
Latin America: +52 (5) 565991555
Europe: +44 (20) 30486050
Asia / Pacific: +61 (1800) 718550
For more information, please see verkada.com/support.