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Add a Desk Station
Add a Desk Station

Learn how to add a desk station to receive Verkada intercom calls

Updated over a week ago

The Verkada Desk Station allows admins and call receivers to easily review entry requests. The Desk Station can stream video, lockdown or unlock doors, provide real-time access control and intercom call context, and flag potential person of interest (PoI) matches to give users visibility and control over their entrances.

Add a Desk Station

Note: A desk station license is needed for every iPad running the Verkada Desk Station app. See Manage Your Licenses for more information.

Download the Desk Station app

  1. Download the Desk Station app on an iPad running iOS 15 or newer.

  2. Once installed, the app displays the desk station serial number. Save this serial to add the tablet to Verkada Command.

Add a desk station to Command

  1. In Verkada Command, go to All Products > Add Devices.

  2. Enter the desk station serial number.

  3. Click Add 1 Device to be brought to the Devices page.

  4. Select the desk station and click Set Up .

    1. Enter a unique name.

    2. Select a site.

    3. Click Apply to save.

Configure a desk station

The desk station uses configurable tiles to display intercoms, doors, and cameras. You can pair an unlimited number of devices per tablet and can view a combination of up to four devices at once.

Add a tile to the desk station

  1. In Verkada Command, go to All Products > Intercom.

  2. Select your desk station and click Add Tile.

  3. When the tile manager opens, select the type of device you want to add to the desk station and select the check box next to a device to add it to the desk station.

    1. Intercom—the live feed from the intercom and an unlock button for the paired door is displayed.

    2. Camera—the camera live feed is displayed.

    3. Door—an unlock button and any paired camera feed is displayed.

Remove a tile

  1. In Verkada Command, go to All Products > Intercom.

  2. At the top right, click Manage Tiles.

  3. Deselect the tile(s) you want to remove.

Reset all tiles

  1. In Verkada Command, go to All Products > Intercom.

  2. Select your desk station and click .

  3. Under General > Actions, click Reset.

Delete a desk station

  1. In Verkada Command, go to All Products > Intercom.

  2. Select your desk station.

  3. Click Settings > Delete.

    1. Enter the 6-digit verification code.

    2. Click Delete to confirm.

Related resources

Need more help? Contact Verkada Support.

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