Place a Test Intercom Call

Place a test call to test your intercom call set up

Verkada video intercoms enable seamless calling to designated receivers. Through the Verkada Command dashboard, calls can be configured to route to a phone number, a desk station, or directly to a user via the Verkada Pass app. Place a test call to verify your configuration.

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Before you begin

• The intercom must be added to Command.

• The intercom must be plugged into a Power over Ethernet (PoE)-enabled switch.

• A door must be paired with the intercom.

• A receiver must be added.

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Place a test call

1

In Verkada Command, go to All Products > Intercom.

2

Select an intercom view you want to test.

3

At the top, click Settings.

4

In the left navigation, click Troubleshooting.

5

You should see a live feed of the intercom, along with any additional paired camera(s).

1. Under the feed, click Select a Receiver.

2. Select one of the receiver options.

3. Click Initiate Test Call.

6

Once the receiver answers, the call session begins, and the receiver can unlock the door or end the session.

You can change the intercom audio volume under Settings > Audio.

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Prefer to see it in action? Check out the video tutorial.