To enable and use Wi-Fi on Verkada cameras, there a few requirements to follow:
Wi-Fi must be enabled at the organization level. Contact Verkada Support to enable this, if it is not already enabled. Your Support rep will need a support token to enable Wi-Fi. Learn how to generate a token.
The Verkada camera must be connected to an Ethernet network and must be online to receive the Wi-Fi configuration.
It is possible to enable Wi-Fi and configure your Service Set ID (SSID) and password if the device is offline, but it needs to connect to a wired network to pull this new configuration.
If the SSID or password changes for the Wi-Fi network, you must preconfigure the new Wi-Fi network on the camera or use a wired network to reconfigure the camera. If the camera is offline, it will not pull a new wireless configuration.
Enable camera Wi-Fi
In Verkada Command, go to All Products > Cameras.
Select a camera to enable Wi-Fi.
At the right of the camera live feed, click Settings
.On the left, scroll down to Device and click Configure.
On Wi-Fi:
Toggle on Enable camera Wi-Fi.
Select your wireless network.
Enter your password to connect the camera.
Click Connect when you're ready to save.
The camera retains this configuration on reboot. You can confirm which connection is in use via the checkbox.
Need more help? Contact Verkada Support.