You can add a hidden network to your network settings and configure a secondary credential. This is useful for connecting to networks that don't broadcast their SSID and for continued connectivity if the primary credential expires.
Hidden Network
In Verkada Command, go to
All Products > Devices 
.Select your gateway.
In the top right, click
Settings.Under Network > click Other Networks.
Enter the Network Name.
Enter the Security type.
Enter the Password.
Check Hidden Network.
Click Save.
The device will connect to the hidden network and display under Wi-Fi > Known Networks.
Pre-change password
In Verkada Command, go to
All Products > Devices .Select your gateway.
In the top right, click
Settings.Under Network > click Other Networks.
Next to your network, click
> Credentials.
Click Add New Credentials
Enter the Username.
Enter the Security type.
Enter the Password.
Click Done.
Need more help? Contact Verkada Support.