Verkada

Learn how to prepare for camera installation and troubleshoot issues

Camera Deployment

Learn how to reduce network utilization for your Verkada cameras

Optimize Low Bandwidth Mode

Learn how to configure the LPR feature on the Verkada Bullet series cameras

Configure License Plate Recognition

Enable WDR to optimize your camera's image in high-contrast lighting conditions

Wide Dynamic Range

Document and search for important information related to your cameras

Camera Notes

Add devices to Verkada Command for management

Add a Device to Your Command Organization

View and edit your camera's settings in Verkada Command

View and Edit Camera Settings

Learn the basics of the Verkada Command mobile app

Navigate the Command Mobile App

Configure when your cameras will perform firmware updates

Schedule Camera Firmware Updates

Rotate a camera's view for optimal positioning

Change a Camera's Orientation

Block part of the camera's field of view from live and historical footage

Privacy Regions

Use optical zoom and auto focus on specific Verkada cameras

Use Optical Zoom and Auto Focus

Learn how to create and organize your sites and subsites to manage permissions

Manage Sites and Subsites

Change the Location of a Camera

Learn about the details for Verkada devices

Devices Page Overview

Locate a camera's serial number and MAC address

Find a Camera's Serial Number and MAC Address

Delete a Camera

Learn how to access people heat maps for floor plans

People Heat Maps for Floor Plans

Enable and use Wi-Fi on select Verkada cameras

Enable Wi-Fi on Select Verkada Cameras

Learn how to benefit from live monitoring when an operator is unavailable

Set Up Sentry Mode on a PTZ camera

Use Incident Management to resolve incidents that occur on your premises

Incident Management

Enable Face Blur on Verkada Cameras

Use LLDP to discover information about your Verkada cameras

Use LLDP with Cameras

Calibrate cameras to use the heat maps feature on floorplans

Calibrate Cameras for Floorplan Heat Maps

Set up shortcuts to transition between adjacent camera feeds

Camera Shortcuts

Roles and permissions available for Verkada Cameras

Roles and Permissions for Cameras

Blur selected faces when archiving footage to increase privacy

Selective Face Blur for Archives

Use context cameras to direct the focus of your PTZ camera

Set up Contextual Triggers for a PTZ Camera

Remove cameras from Enterprise Controlled Encryption

Remove Enterprise Controlled Encryption

Enterprise Controlled Encryption Device & Feature Compatibility

Ensure critical footage remains accessible during camera replacement

Camera Replacement

Configure port-based authentication for Verkada cameras

Configure Port-based Device Authentication for Cameras

Configuration and Setup

Support

Datasheets

Try Verkada

Webinars

Partners

Command

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.