Verkada's audit log feature captures user and device activities that occur within the Verkada Command platform. These logs are maintained at 2 levels:
Organization level—From the time the org is created
Individual camera level—From the time the camera is added
Note: To access events prior to June 15, 2021, see legacy audit logs.
Audit log functions
The audit log tracks system access and ties each action to a user. Examples of types of events that are logged are:
User logins
User management (add, edit, delete users)
Organization, site, and group creation
Cameras moved between sites
Video footage (live, historical, archives) viewed
Verkada Support actions
Events contain specific information, such as:
Timestamp of when the action took place
IP address of the user or device that performed the action
Username, phone number, or device that performed the action
View the org audit log
Users with Org Admin permissions can access the audit log, as follows:
In Verkada Command, go to All Products > Admin.
In the left navigation, select Privacy & Security.
Click Audit Log.
Admins can view the audit log on screen and use the search bar to filter for events or click Export
to download events as a comma-separated value (CSV) file to create custom reports.
View per-camera audit logs
Users with Site Admin permissions to the camera's site can access the per-camera audit logs, as follows:
In Verkada Command, go to All Products > Cameras.
Select a camera.
To the right of the camera feed, click Settings
.Under General, scroll down to and select Audit Log.
Admins can view the audit log on screen and use the search bar to filter for events or click Export
to download events as a comma-separated value (CSV) file to create custom reports.
Export the camera audit log for all cameras
Users with Org Admin permissions can export a single CSV of all the camera audit logs for their organization, as follows:
In Verkada Command, go to All Products > Cameras.
On the left navigation, click Camera Settings
.Scroll down to Export Camera Audit Log, click the dropdown and set the timeframe.
Select Export CSV.
Note: The export is limited to 30 days. To export a wider date range, multiple exports need to be performed.
Export camera list
Users with Org Admin permissions can export a single CSV file of all the camera's information, as follows:
In Verkada Command, go to All Products > Cameras.
On the left navigation, click Camera Settings
.Scroll down to Export Camera List and select Export CSV.
The CSV file contains information, such as:Name of the camera
Site
Location
Model
Serial number
Date added to org
Device retention
Cloud backup retention
Firmware status
Local IP
Media Access Control (MAC) address
Status
Last online date
Note: The export process can take up to one minute, depending on the number of cameras in the organization and the time range selected.
Understand all audit log events
User logins
User logins
User attempted login: Displays login success or failure, with reason
User attempted logout: Displays logout success or logout failure, with reason
Verkada Support access
Verkada Support access
When a member of the Verkada Support team is granted access by a customer, the event along with the details (time, access window size, and so on) alongside the actions taken by the Support team member (for example, configuration changes) are logged. Notifications can be set for when these actions are taken.
Support Access: A Verkada Support team member was granted access to the organization by an Admin user.
Support Access Granted: An Admin created or modified a Verkada Support access window. This event occurs when an Admin creates or modifies the duration in which a Verkada Support team member can access the organization.
User management
User management
Export Users CSV: User list was exported from this organization
User Added to Organization: User was added
User Removed from Organization: User was removed
Users Removed from Organization: Multiple users were removed
Organization User Provisioned: User added by SCIM
Resent invitation for User to join Organization: Invitation was sent to an existing user in the org
User Created: New user created within the organization
User Invited: New user was invited to the organization
User Login: User attempted a login
User Logout: User logged out
User Email Modified: User's email was changed
User Employment Modified: Access user's employee information was changed
User Name Modified: User's first and/or last name was changed
User Changed Password: User changed their password
User Permissions Modified: Permissions were modified for a user
User Roles Modified: Permissions, including access role permissions, were modified for a user
User Modified RTSP Credentials: User made an Real-Time Streaming Protocol (RTSP) change on a camera
User Preference Set: User set or changed preferences
Two-Factor Reset: Two-factor authentication was reset
SAML Config Created: New Security Assertion Markup Language (SAML) configuration was created
SAML Config Deleted: SAML configuration was deleted
SAML IDP Initiated: SAML identity provider (IDP) was initiated
SAML Config Updated: SAML configuration was updated
SCIM Provider Created: New System for Cross-domain Identity Management (SCIM) provider created
SCIM Provider Deleted: SCIM provider was deleted
SCIM Provider Modified: SCIM provider was modified
SCIM Token Regenerated: SCIM token has been regenerated
User Group Action Taken: User group has been created, modified, or deleted
Users Removed from Organization: User or set of users were removed from the organization
Force Logout Requested: Admin force logged out a user
Organization, site, and group actions
Organization, site, and group actions
Organization Modified: Organization renamed in Verkada Command
Organization Property Modified: Property or setting of the organization was modified
Site Action Taken: Site has been created, modified, or deleted
Webhook Toggled: Webhooks were enabled or disabled
API Key Modified: API key was created or modified
Device management
Device management
Devices Installed: User added a new device to Command
Devices Uninstalled: User removed a device from Command
Device Remotely Accessed: Support accessed this device
License Claim Event: License key was added to the organization
License Grant Event: Additional licensing was added to the organization by Verkada
Override Trial Event: Verkada added more days to this organization's trial
Viewing Station Grid Updated: Change was made to a Viewing Station
Camera events
Camera events
Archive Action Taken: User created, modified, or deleted a video archive
Camera Config Modified: User modified a camera configuration. See details for which configuration
Profile Image Downloaded: User downloaded still image from camera footage
Profile Image Uploaded: User uploaded an image into a profile
Profile Results Searched By Identity: Profile was used for people search
Profile Photo Added: User added a people profile photo
Profile Created: User created and named a people profile in Command
Profile Deleted: People profile was deleted
Profile Viewed: User viewed a profile/person
Profile Merged: User merged two profiles/people into a single profile
Profile Unmerged: User unmerged a profile
Profile Updated: User updated a profile
Profile Searched: User searched for a profile/person
Profile Searched with Details: User searched for a profile/person with attributes included
Profile Details Viewed: User viewed details of a profile/person
Profile Searched by Uploading Image: User uploaded an image to perform a search in Command
Profile Suggestions Viewed: Suggested profiles/people were viewed by a user
Profile Suggestions Updated: Suggested profiles/people were updated
Vehicle Searched: A user searched for a vehicle
History Viewed: User viewed historical video
Live Stream Started: User started a live video stream
Embed Link Created: User created a video embed link
Live Link Created: User created a shareable link
Timelapse Action Taken: User created, modified, deleted, or downloaded a video time lapse
Camera Retention Settings Updated: A camera's retention was changed
Camera Site Changed: A camera site was modified
Helix Event Modified: A helix event change was made through API
Video Sharing Agreement Updated: Video sharing policy agreement has been changed.
Shared resource created: An archive was shared
Access events
Access events
Access Alert Modified: Access alert-related change was made
Aux Input Modified: AUX input-related changed was made
Door Created: New access door was created
Door Deleted: Access door was deleted
Door Modified: Change was made on an access door
Door Moved: Door's settings was moved to another door port
Elevator Modified: Elevator-related changed was made
Access Group User Added: User was added to an access group
Access Group Created: New group was created for access
Access Group User Removed: User was removed from an access group
Access Level Modified: Access level-related change was made
Access Lockdown Modified: Lockdown was modified
Access Muster Report Modified: Roll call report was ran
Access Muster Template Modified: Roll call template related changed was made
Access Device nearby Camera Modified: Door's camera was changed
Access Org Badge Template Modified: Badge template-related change was made
Access Schedule Created: User created an access schedule
Access Schedule Deleted: User deleted an access schedule
Access Schedule Modified: User modified an access schedule
Access Site Config Modified: Access site-related change was made
Access Device Moved: Access controller was moved to a different site
Access Method Added: New method (badge, Bluetooth, and so on) of unlocking a door was added to a user
Access Method Removed: Method of unlocking a door was removed from a user
Access Method Modified: Method of unlocking a door was modified in a user
Access Roles Granted: User granted access roles
Access Roles Revoked: User revoked access roles
Access Users Exported: User exported Access user list
Access Org Config Modified: An access organization setting was changed
Alarm events
Alarm events
Alarm Settings Modified: An alarm related change was made
Sensor events
Sensor events
Sensor Alert Config Modified: Change was made on a sensor alert
Sensor Calibration: Sensor calibration-related event was made on the org (calibrating a sensor reading and/or generation of a certificate)
Sensor Config Modified: Change was made on an air quality sensor
Sensor Dashboard Modified: Change was made on an air quality dashboard
Sensor Device Details Modified: Air quality sensor's name, location, and so on was changed
Sensor Site Changed: Air quality sensor was moved to another site
Get Audit Logs API
Command audit logs can also be retrieved via the REST API call.
The Get Audit Logs API call returns audit logs for an organization within the time range specified. All audit logs include a timestamp in UTC format, user info, IP address, event info, and device info. See apidocs.verkada.com for more information.
Need more help? Contact Verkada Support.