Verkada logs all user and camera activities in the Command Platform. Audit Logs are maintained at two different levels - organization-wide and per camera.
Organization Audit Logs
Organization Audit Logs track system access and tie each action to a user. The following actions can be monitored in the Organization Audit Logs:
User logins
User management
Organization, Site and Group creation
Camera moves between Sites
Accessing Organization Audit Logs
Users with Org Admin permissions can access Organization Audit Logs by following the steps below:
Navigate to the Admin tab
Click Audit Log
Organization Audit Log Events
This section explores different events tracked in the Organization Audit Log. Each event contains the following information:
Timestamp of when the action took place (displayed in your local timezone)
IP address of the user who performed the action
Username of user who performed the action
Email address of the user who performed the action
Action taken
User logins
User attempted login: Displays login success or failure, with reason.
User attempted logout: Displays logout success or logout fail, with reason.
User management
User created: New user created within the Organization
User added: New user created within the Organization
User removed from organization: User removed by an Organization Admin
User invited: User invited by an Organization Admin
User invitation resent: User invitation resent by Organization Admin
Grant user permission: Organization Admin granted a user permission to access a camera Group
Revoke user permission: Organization Admin revoked a user permission to access a camera group
User permissions change: Organization Admin changed a user's permissions, such as by making the user a Site Viewer
Organization audit log accessed: Audit log was accessed by a user
Organization, Site and Group creation
Organization created: New Organization created in Command
Organization deleted: Organization deleted in Command
Organization modified: Organization renamed in Command
Camera group created: Site or Nested Site created by Organization Admin
Camera group renamed: Site or Nested Site renamed by Organization Admin
Camera group deleted: Site or Nested Site deleted by Organization Admin
Camera moves
Added camera to group: User added a camera to a group in the Organization
Removed camera from group: User removed a camera from a group in the Organization
Per Camera Audit Logs
Per Camera Audit Logs track user actions and events related to individual cameras. The following events can be monitored in the Per Camera Audit Logs:
User actions
Camera events
Accessing Per Camera Audit Logs
Users with Site Admin permissions to the site or group where the camera resides can access Per Camera Audit Logs by following the steps below:
Select a camera
Navigate to Info → Settings → Audit Log
Admins can view the Audit Log on screen or download as CSV to create custom reports.
Per Camera Audit Log Events
This section explores different events tracked in the Per Camera Audit Log. Each event contains the following information:
Timestamp of when the action took place
IP address of the user or device that performed the action
Username, phone number, or device that performed the action
Action taken
User actions
Archive downloaded: User downloaded an archive
Camera audit log accessed: User accessed the audit log
Fisheye mode changed: User changed mode to Panoramic or 4-way split
Camera name changed: User renamed camera
Camera rebooted: User rebooted camera
Rotation changed: User changed camera orientation
Codec changed: User changed codec (Verkada Support only)
Focus changed: User adjusted focus
Privacy mode changed: User changed Privacy to High or Extreme (Verkada Engineering only)
Footage archived: User archived footage
Timelapse requested: User accessed a timelapse
Archived video deleted: User deleted an archive
Footage archived: User created an archive
Video archiving stopped: Archive completed
Video history viewed: User viewed history
Video history request: User accessed historical footage
Shared history video requested: Historical footage accessed from a share
Shared history video watched: Historical footage viewed from a share
Live video shared: User created a share
Live video viewed: Live stream viewed from share
Live video viewed: User viewed a live stream
Live video requested: User initialized a live stream
Camera events
Camera initialized: Camera is connected for the first time
Connectivity change: Camera lost connection or regained connection to the Internet
Motion detection: Camera detected motion in the region of interest
Camera rebooted: Camera rebooted (non-user initiated)
Camera config changed: Camara configuration changed
Tampering detected: Camera detected a tampering event
Firmware upgrade: Camera upgraded its firmware
Occlusion: Camera was occluded
Exporting the Camera Audit Log for All Cameras
Organization admins are able to export a single csv of all the camera audit logs for their organization.
Navigate to Admin → Cameras → Export Camera Audit Log
Select a relative date range or select 'Custom' to define a date range of logs to export
Select 'Export CSV'
The export is limited to 30 days. To export a wider date range, multiple exports need to be performed.
NOTE: The export process can take up to one minute depending on the number of cameras in the organization and the time range selected.