Most Verkada cameras come equipped with an onboard microphone, which is disabled, by default. If you have admin permissions, you can enable audio. When enabled, audio is available for live streaming and historical footage.
Audio is not available on the following camera models: D50/D80/CD22/CH52-E/CM22/CM41-S/Multusensor series/Bullet series.
Audio is supported on the CM42-S if an external microphone is attached.
Enable audio
In Verkada Command, go to All Products > Cameras.
Select a camera.
Click Settings
.
Under Device, toggle on Camera Audio. This causes the device to reboot.
Audio is recorded going forward from the time it's activated.
After enabling audio, you may need to refresh your page to see the unmute icon appear. You may need to wait 10-15 minutes for new historical footage to contain audio.
Listen to audio on live video
Select a camera feed with audio enabled.
On the camera control bar, click the Audio icon and move the slide up and down to adjust the volume.
Listen to audio on historical footage
Select a camera with audio enabled.
Search for the footage you want in the historical data.
Use the volume slider tool to adjust the volume.
Need more help? Contact Verkada Support.