Most Verkada cameras come equipped with an onboard microphone, which is disabled by default. Users with admin permissions can enable audio. When enabled, audio will be available for live streaming and historical footage going forward.
Please note: After enabling audio, you may need to refresh your page to see the un-mute icon appear. You may need to wait 10-15 minutes for new historical footage to contain audio.
Please note: Audio is not available on the D50, D80, Bullet Series, and CM41-S.
Select a camera
Select the Settings tab
Under Device toggle Camera Audio. This will cause the device to reboot.
Please note: Audio will be recorded going forward from the time it's activated.
Listening to Audio on Live Video
Select a camera feed that has audio enabled
Click the audio button on the camera control bar and move the slide up and down to adjust the volume
Listening to Audio on Historical Footage
Select a camera that has audio enabled
Search for the footage you want in the historical data
Use the volume slider tool to adjust the volume