Navigating to History in Command
Select the camera you want to view the history of and click on the History tab.
Scroll down to see the available footage. You can also change the date and time from the menu bar above the footage segments instead of scrolling.
Click on the segment of footage you want to view.
Once you select a segment of history that you want to view, mouse over the playback screen, and you will see the following:
Steps for finding footage
To scrub through your footage, you have two options:
With your mouse hovering over the video, you can scroll using your scroll wheel or trackpad to move the footage forward or backward.
You can mouse over the timeline and then click and drag to move the footage forward or backward.
Note: Blue segments on the timeline indicate that the camera detected people at those times. Numbers on the timeline indicate the number of people detected at that time.
To jump to a specific date and time, you can also use the date and time bar at the bottom of the video. Simply click this button to bring up the option to change the day and time.
Skip forward or backward in specified increments of time using the forward and backward skip buttons, located at the bottom left of the control bar. The default skip increment is 10 seconds, however, you can change it to either 1 frame or 1 hour.
Changing this setting is done through the gear icon next to the skip buttons.
If you want to quickly fast forward or backward through all of your available footage, you can use the horizontal scroll bar beneath the main video player. Click and drag to skip through multiple days quickly; you can use this to search through the camera's entire retention.
Viewing historical footage entails the camera uploading the footage to Command, then it is delivered to your viewing device. Playback covering motion will be in HD, while times with no motion will be in SD. This article contains bandwidth requirements by camera model. Viewing multiple cameras at once, discussed here, increases bandwidth requirements on the network linearly.
The amount of bandwidth required for playback can be determined with the following formula:
HD or SD bitrate * playback speed * number of cameras being viewed = Total bandwidth requirement
Below are some useful shortcuts if you are going through historical footage on Verkada Command:
⟶ (Right arrow key)
Allows you to go forward one frame at a time.
⟵ (Left arrow key)
Allows you to go backward one frame at a time.
⟶ (Right arrow key + Hold)
Allows you to go forward at ~10 frames a second (slower than normal playback).
⟵ (Left arrow key + Hold)
Allows you to go backward at ~10 frames a second (slower than normal playback).
Pauses/plays the video.
In the mobile app, you initiate a search from a live feed and scrub back in time which is slightly different than the browser experience. The smooth and simple scrubbing method elegantly complements the touch screen capabilities of the mobile device while permitting easy navigation between real-time and historical viewing.
Steps to scrub history
From any live stream tap the image to expand to full screen. You can also do this without full screen.
Swipe right to scrub back in time. You can swipe left or right when you are back in time to find the exact point.
Stop scrubbing once you find the desired point in time and wait for the progress indicator on the date and time to load history.
Let the history play.
Click Live once you are done to go back to real-time.