Verkada

You can change the image quality when viewing camera footage based on your streaming needs. Verkada cameras support standard-quality (SQ) and high-quality (HQ) streams. 

SQ - reduced image quality and uses less bandwidth. 

HQ - better image quality and uses more bandwidth.

- SQ - reduced image quality and uses less bandwidth. 
- HQ - better image quality and uses more bandwidth.

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Set the video quality your cameras will default to for live and recorded data.

In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/965447349/4088edc604db37a55ed7bbc1/Cameras_icon.png?expires=1738368000&amp;signature=2d51f0324bb206ae0c9b765a555b8ec8e9a2b80ae8d2dab3edb59118a7f62584&amp;req=fSYiEs15noVWFb4X1HO4gVZHVNSrjXnRGm4869%2BO1uPqJy1FHk75FCpR5dOZ%0A" width="25" alt="">.

In the left navigation, click Settings<img src="https://downloads.intercomcdn.com/i/o/965447611/ef4e6bf4d8fe0223bf87d645/SettingsIcon.png?expires=1738368000&amp;signature=de1ce160bfdebd7b49136852f64bab4a7838f2bd4bb53a887142b32ceb21513f&amp;req=fSYiEs15m4BeFb4X1HO4gRtEdCoPg7p4%2FBQXiFo1B%2FwhcLBo8TBzdLKI8hTW%0A" width="25" alt="">.

Select the video quality from the Default Cloud Live Stream Quality dropdown.

1. In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/965447349/4088edc604db37a55ed7bbc1/Cameras_icon.png?expires=1738368000&amp;signature=2d51f0324bb206ae0c9b765a555b8ec8e9a2b80ae8d2dab3edb59118a7f62584&amp;req=fSYiEs15noVWFb4X1HO4gVZHVNSrjXnRGm4869%2BO1uPqJy1FHk75FCpR5dOZ%0A" width="25" alt="">.
2. In the left navigation, click Settings<img src="https://downloads.intercomcdn.com/i/o/965447611/ef4e6bf4d8fe0223bf87d645/SettingsIcon.png?expires=1738368000&amp;signature=de1ce160bfdebd7b49136852f64bab4a7838f2bd4bb53a887142b32ceb21513f&amp;req=fSYiEs15m4BeFb4X1HO4gRtEdCoPg7p4%2FBQXiFo1B%2FwhcLBo8TBzdLKI8hTW%0A" width="25" alt="">.
3. Select the video quality from the Default Cloud Live Stream Quality dropdown.

Select the video quality from the Default History Playback Quality dropdown.

1. In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/965447349/4088edc604db37a55ed7bbc1/Cameras_icon.png?expires=1738368000&amp;signature=2d51f0324bb206ae0c9b765a555b8ec8e9a2b80ae8d2dab3edb59118a7f62584&amp;req=fSYiEs15noVWFb4X1HO4gVZHVNSrjXnRGm4869%2BO1uPqJy1FHk75FCpR5dOZ%0A" width="25" alt="">.
2. In the left navigation, click Settings<img src="https://downloads.intercomcdn.com/i/o/965447611/ef4e6bf4d8fe0223bf87d645/SettingsIcon.png?expires=1738368000&amp;signature=de1ce160bfdebd7b49136852f64bab4a7838f2bd4bb53a887142b32ceb21513f&amp;req=fSYiEs15m4BeFb4X1HO4gRtEdCoPg7p4%2FBQXiFo1B%2FwhcLBo8TBzdLKI8hTW%0A" width="25" alt="">.
3. Select the video quality from the Default History Playback Quality dropdown.

Temporarily change a camera's video quality to best suit your streaming needs. 

In the bottom left of the live stream, click the SQ/HQ dropdown and select the video quality needed.

1. In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/965447349/4088edc604db37a55ed7bbc1/Cameras_icon.png?expires=1738368000&amp;signature=2d51f0324bb206ae0c9b765a555b8ec8e9a2b80ae8d2dab3edb59118a7f62584&amp;req=fSYiEs15noVWFb4X1HO4gVZHVNSrjXnRGm4869%2BO1uPqJy1FHk75FCpR5dOZ%0A" width="25" alt="">.
2. Select the camera you want to view.
3. In the bottom left of the live stream, click the SQ/HQ dropdown and select the video quality needed.

Under the video player, select <img src="https://downloads.intercomcdn.com/i/o/q5re5q6g/1353875071/7d42d00605c91c7ed542bbe76c4d/Screenshot+2025-01-27+at+12_45_25%E2%80%AFPM.png?expires=1738368000&amp;signature=3a8ddab30a907f1d490fa60d2671dbbaf07036a0cf3d296790bec5c4b7e75cc3&amp;req=dSMiFcF5mIFYWPMW3Hu4gaFv1z5GQ05o8pRYIMRvuIznrAT4fa33QtAJm9l0%0A%2FQ%3D%3D%0A" width="20.34782608695652" alt=""> History.

Select the date and time of the footage you want to view.

Click Options <img src="https://downloads.intercomcdn.com/i/o/q5re5q6g/1354013975/d767a902e88b299aa1ea104d5c56/Screenshot+2025-01-27+at+3_11_01%E2%80%AFPM.png?expires=1738368000&amp;signature=9672d788012518e22822897114fcca09fe9285e6fb96bbd7a19b6418ce8c01bd&amp;req=dSMiEsl%2FnohYXPMW3Hu4gQQc7%2FZRL0bJU8vuGv3Ub%2F3MYwzclpMEWYNCIt01%0A8A%3D%3D%0A" width="21.666666666666664" alt="">.

Under Video, select the video quality needed.

1. In Verkada Command, go to All Products &gt; Cameras<img src="https://downloads.intercomcdn.com/i/o/965447349/4088edc604db37a55ed7bbc1/Cameras_icon.png?expires=1738368000&amp;signature=2d51f0324bb206ae0c9b765a555b8ec8e9a2b80ae8d2dab3edb59118a7f62584&amp;req=fSYiEs15noVWFb4X1HO4gVZHVNSrjXnRGm4869%2BO1uPqJy1FHk75FCpR5dOZ%0A" width="25" alt="">.
2. Select the camera you want to view.
3. Under the video player, select <img src="https://downloads.intercomcdn.com/i/o/q5re5q6g/1353875071/7d42d00605c91c7ed542bbe76c4d/Screenshot+2025-01-27+at+12_45_25%E2%80%AFPM.png?expires=1738368000&amp;signature=3a8ddab30a907f1d490fa60d2671dbbaf07036a0cf3d296790bec5c4b7e75cc3&amp;req=dSMiFcF5mIFYWPMW3Hu4gaFv1z5GQ05o8pRYIMRvuIznrAT4fa33QtAJm9l0%0A%2FQ%3D%3D%0A" width="20.34782608695652" alt=""> History.
4. Select the date and time of the footage you want to view.
5. Click Options <img src="https://downloads.intercomcdn.com/i/o/q5re5q6g/1354013975/d767a902e88b299aa1ea104d5c56/Screenshot+2025-01-27+at+3_11_01%E2%80%AFPM.png?expires=1738368000&amp;signature=9672d788012518e22822897114fcca09fe9285e6fb96bbd7a19b6418ce8c01bd&amp;req=dSMiEsl%2FnohYXPMW3Hu4gQQc7%2FZRL0bJU8vuGv3Ub%2F3MYwzclpMEWYNCIt01%0A8A%3D%3D%0A" width="21.666666666666664" alt="">.
6. Under Video, select the video quality needed.

Bitrates vary by camera model and whether you are streaming in SQ or HQ. See <a href="https://help.verkada.com/en/articles/1132342-bandwidth-consumption-uplink-requirements-for-video">Bandwidth Consumption &amp; Uplink Requirements for Video</a> for the bitrate value per model and video quality.

The default framerate for most cameras is 24 FPS. If the camera location is set to one of the following counties, the framerate will default to 25 FPS.

United Kingdom Ireland Germany France Russia Italy Spain Switzerland Netherlands Belgium Poland Portugal Finland Turkey Israel Australia New Zealand Argentina Jamaica Argentina South Africa Egypt India Malaysia Thailand Vietnam Japan*

*Japan has two different power grids. We will set the framerate to 25 if the camera has an address in a zip code on the power grid compatible with 25 PFS. Otherwise, the framerate will remain 24 FPS.

Need help? Contact <a href="https://help.verkada.com/en/articles/3430714-contact-verkada-support">Verkada Support</a>.

Set global default video quality

Live stream

Historical footage

Change a camera's video quality

Live stream

Historical footage

Compare live feed bitrates

Camera framerates