Verkada Guest can integrate with Verkada Access Control to let organizations give visitors controlled door access. This integration also allows organizations to include visitors in roll call reports.
You can set up door access for visitors by linking guest types with visitor-specific access control permission sets called visit access types.
Configuration
A user must have the minimum Access Control role of Access Site Manager and the minimum Workplace role of Workplace Site Admin to configure a guest type with door access.
To set up a Guest Type with door access, create a new guest type or navigate to an existing one by:
In Verkada Command, go to All Products > Guest
.On the left navigation, click Guest Settings
.Select Sites > your site.
Under Guest Types, click Manage Guest Types.
Select your guest type.
In the bottom right, select Door Access & Roll Call.
Select Visit Access Type, and choose a Visit Access Type or create a new one.
In the top right, click Create Visit Access Type and configure the settings as needed.
Click Save.
Navigate back to the guest type and add the Visit Access Type.
Admin discretion is advised when configuring guest types with door access. Consider including the Host Approval, Approved List Only, and Security Screening settings to ensure that only desired visitors can open doors.
Unlock links
To enable unlock links for visitors, the guest type must include the Contact Info step.
Unlock links can only open doors if:
The doors are configured with Remote Unlock enabled.
The access control site has Remote Unlock enabled.
Entry Codes
In order for visitors to be sent entry codes and unlock instructions, the guest type must include the Contact Info step.
Visitors can be sent entry codes to unlock doors that are access-controlled by PIN code readers. Entry codes for visitors are six digits long. Visitors will be able to view entry codes from a link sent to them:
QR Codes
In order for visitors to be sent QR codes and unlock instructions, the guest type must include the Contact Info step.
Visitors can be sent QR codes that allow them to unlock doors that are access-controlled with QR code readers. Visitors will be able to view QR codes from a link sent to them.
Recommended 3rd Party QR code reader:
Restrict door access to invited visitors only
Regular and invited visitors can access doors by default based on the guest type’s access control settings. If needed, access can be restricted to invited visitors only.
In Verkada Command, go to All Products > Guest
.On the left navigation, click Guest Settings
.Select Sites > your site.
Under Guest Types, click Manage Guest Types.
Select your guest type.
In the bottom right, select Door Access & Roll Call.
Check Only Allow Invited Guests to Unlock Doors.
FAQ
Can visitors be included in roll call reports without giving them door access?
Can visitors be included in roll call reports without giving them door access?
Yes, visitors can be included in roll call reports without having door access. The guest type must be configured with a visit access type with roll call enabled.
Can global guest types be configured with a visit access type?
Can global guest types be configured with a visit access type?
No, global guest types cannot be configured with a visit access type. For this reason, global guest types cannot provision door access and do not support including visitors in roll call reports.
Need more help? Contact Verkada Support.