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Passkeys for Login

Learn how to ensure a secure and seamless login experience

Updated over 4 months ago

Log in to your Verkada Command organizations with passkeys to ensure the most secure and seamless login experience. Learn more about the larger industry’s move towards passkeys, and why they are the future of authentication.

Required. This feature is not available in organizations where SSO is required to log in.

Set up your passkey

  1. Navigate to your account’s security settings: At the bottom left, click Profile and find My Account.

  2. Under Passkeys, click Add a Passkey.

  3. For security purposes, you may be prompted to re-enter your password or verify through an email link.

  4. When prompted to Set up Passkey, follow the prompts to set up any passkey that is supported by your device and/or external security key.

Note: For an external security key to be configured as a passkey, it must be FIDO2-compliant.

Log in with your passkey

Once your passkey has been configured, you can use it to log in to your Command organization.

Note: If you have passkeys registered for multiple different Command organizations, you need to first select the passkey that you want to log in with. Each passkey is stored with the email address and Command organization name that it correlates to.

  1. From the main login page, under Log in with passkey, click Login.

  2. You should see a browser or OS prompt to use your passkey.

  3. Use the selected passkey log in to your Command organization. Alternatively, you can enter your email and select your organization as usual, and use your passkey in place of your password.

Delete your passkey

  1. Navigate to your account’s security settings: At the bottom left, click Profile and find My Account.

  2. Under Passkeys, go to the specific passkey to remove.

  3. Next to the passkey, click Delete.

  4. For security purposes, you may be prompted to re-enter your password or verify through an email link.

  5. Repeat the above steps to delete as many passkeys as you’d like to remove.

Caveats (out of scope)

When you set up your passkey, it does not disable or affect any other known login methods. Passkeys simply present another option that you can easily use to log in.

However, when you use a passkey to log in, it bypasses 2FA (if enabled), because passkeys already provide built-in, multi-factor authentication.


Need more help? Contact Verkada Support.

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