User keycodes are associated to an individual account and have the advantage of controlling each user's permissions to arm/disarm the alarm system through their unique keycode and site permissions.
General keycodes are not associated with an individual account; instead, they are given a generic name and are used for one alarm site only. The objective is to create a generic keycode for a group of people to use, such as janitorial staff or a master keycode in case of emergencies for that specific alarm site.
Generate a keycode
In Verkada Command, generate a keycode in one of these ways:
2. Next to the code, click the pencilicon to change the pre-generated code.
If there are many alarm sites that you need to arm/disarm, you can designate those permissions instead of configuring general keycodes for each site for a user.
Need help? Contact Verkada Support.