Verkada's D30, D50, CD51, CD61, CB51-E, and CB61-E cameras are equipped with a varifocal lens to zoom and focus. Optical zoom is meant to adjust the field of view during installation, not for continual adjustments. To zoom in on live or historical view you'll want to use the digital zoom.
Note: Zooming or focusing a camera requires site admin permissions
How to adjust the optical zoom
Go to the Devices page and select the camera you'd like to adjust. The zoom setting is located on the menu option on the lower left of the camera's video player.
Click the Optical Zoom menu option — a horizontal slider will open.
To zoom the camera lens in, click/drag the slider toward the + end of the slider on the right. To zoom the camera lens out, click/drag the slider toward the - end of the slider on the left. To close the zoom slider, click the x on the far right.
Note: that it may take 30-45 seconds to fully complete the zoom adjustment and auto-focus cycle. If you need to adjust the focus manually, select that option under the same menu on the lower left of the screen.
Auto Focus
Fix blurry image with Auto Focus
A camera will attempt to intelligently focus on several regions automatically. In the event an image is blurry, rerun autofocus to bring the image into focus.
Click on the camera
Click to open the menu options in live player
Select Auto Focus
Wait while the camera intelligently focuses the image
Fix blurry image with Custom focal point
If the image is still blurry after running Autofocus or you want to select a certain object as the focal point, you can set a custom focal point.
Click on the camera
Go to INFO > Settings
Choose Auto Focus
Choose Custom
Select a point in the image where you want the camera to autofocus
Manual focus
Click on the camera
Click to open the menu options in live player
Select Manual Focus
Use the slider to manually focus the camera
Wait a while the camera focuses the image
Zoom and Focus
If none of the above work, try zooming-in slightly and then run the auto focus feature.
Click on the camera
Click to open the menu options in live player
Select Optical Zoom
Click the plus button on the far right twice
Wait for the optical zoom to adjust
Run the auto focus by clicking the autofocus button in the live player options menu
Wait for the autofocus to finish