Verkada's D30, D50, CD51, CD61, CD62, CB51-E, and CB61-E cameras are equipped with a varifocal lens to zoom and focus. Optical zoom is meant to adjust the field of view during installation, not for continual adjustments. To zoom in on live or historical view you'll want to use digital zoom.

Note: Zooming or focusing a camera requires Site Admin permissions.

Optical Zoom

  • Select the camera

  • Select the SD/HD menu in the bottom left-hand corner of the video player

  • Select Optical Zoom

  • Use the slider to adjust the zoom

Note: that it may take 30-45 seconds to fully complete the zoom adjustment and auto-focus cycle. If you need to adjust the focus manually, select that option under the same menu on the lower left of the screen.

Auto Focus

Fix blurry image with Auto Focus

A camera will attempt to intelligently focus on several regions automatically. In the event an image is blurry, rerun autofocus to bring the image into focus.

  • Select the camera

  • Select the SD/HD menu in the bottom left-hand corner of the video player

  • Select Auto Focus

  • Wait while the camera intelligently focuses the image

Fix blurry image with custom focal point

If the image is still blurry after running autofocus or you want to select a certain object as the focal point, you can set a custom focal point.

  • Select the camera

  • Select Settings

  • Select the Devices tab

  • Select Custom under Autofocus and choose Change Focus Point

  • Select the desired focus point from the grid, the changes will autosave

Manual focus

  • Select the camera

  • Select the menu option in the lower left-hand corner of the video player

  • Select Manual Focus

  • Use the slider to manually focus the camera

  • Wait a while the camera focuses the image

Troubleshooting

If none of the above work, try zooming-in slightly and then run the autofocus feature.

  • Select the camera

  • Select the SD/HD menu in the bottom left-hand corner of the video player

  • Select Optical Zoom

  • Click the + button on the far right twice

  • Wait for the optical zoom to adjust

  • Run the autofocus by clicking the Autofocus button in the SD/HD menu

  • Wait for the autofocus to finish

If you are still having issues after this please reach out to Verkada Support for assistance.

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